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"Location is good, near to China Town. Allocation of room needs attention. We booked a room for three and the staff arranged only one bed. The house keeping staff need to be more attentive to put appropriate personal hygiene items. During our 3 nights' stay, we experienced 2 fire alarms which had caused a lot of inconvenience. "

"Great hotel, great location. Will be back "

"Staff were great, hotel is clean and safe. If you arrive early you’ll be asked to pay a $30.00 early check-in if the room is available. Overall a good stay."

"I almost always stay at the Grand Hyatt when in Melbourne for work trips. The location can't be beat and the service quality is consistent. The rooms are well-equipped and super spacious. "

"Compact room, had all required for a single night. "

"Fridge is room was disgusting. Beautiful hotel but seems a bit neglected. Front desk staff are fine, not awesome. No public water bottle fill station and front desk staff give you the feeling that you’re inconveniencing them when asked to fill water bottles. Excellent location and spacious rooms. "

"Loved our stay .. very nice facilities.. "

"Great location, friendly staff Ana great breakfast, "

"Excellent services from reception to departure. Many thanks to Rosy and Elliot."