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"Very dirty Not clear room"

"Suite was showing it’s age. "

"The reception was poor. The clerk was not helpful. There was no drinking glass in the room and tv didn't work. Called the front desk. No answer. Went downstairs. Said the clerk was out for 5 minutes. Waited and he didn't return. The morning staff were wonderfull."

"Could not see beach from our room"

"Having an adult pool area with a hot tub that closes at 6pm is not cool. The entire stay the adult pool bar was closed including the weekend. There was no easy room service and what was offered once you figured it out was the same items from restaurant downstairs. No welcome info packet was provided. The hotel and staff and beach are awesome but from a couple of older folks could use some tweaks. "

"Great service however there is roaches in the hotel rooms. We noticed it as we were leaving our one night stay."

"2nd floor hall always smelled like garbage"

"View of the beach was not good "

"Very unclean. Staff are extremely rude and unprofessional. Very old and dirty. The hallways stink. The elevator is so bad and takes ages. The breakfast is not complementary. You have go pay for everything other than juice and cereal. Even though they say breakfast comes with the hotel room. The light in the bathroom was flickering and my kids were scared. It was a nightmare. They need to fix a lot of things in that hotel. Not happy with the stay. "