- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
We arrived at 3:40 pm and was told room was not ready and they would call us when it was. We did not get a call till 8:30 pm about the room. The phone in the room did not work and no one ever came to fix it. Only 2 towels in room, we requested more towels, 3 times and recieved them on 3rd request. Paid for and rented a queen luxury studio. The pictures showed with couch and chair. There was not one chair in room to sit down on. One small room with King bed is what we recieved. The reception area was slow and very small. You went up in the elevator to even get to the front desk and it was less than 300 feet of space for custoners and receptionist. The valet was $40 a night, while the surrounding hotels advertised for $15. The doors to each room were thin wooden old , patched, interior room doors. The positive. The room was clean, next to beach on the strip.