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"Tend to use this hotel and normally book direct but had a Hotels.com voucher to use, hotel is a great location for shopping, dining and only a 20-30 minute tube ride into central London which is ideal for visiting for events etc if not from the area - hotel breakfast is great, staff are friendly and helpful, rooms are cleaned well but do suggest slight maintenance upkeep needed but not a massive concern as still modern but worth up keeping - great overall stay for distance travellers to the area that want the best of everything "

"Can't comment on the breakfast, as we didn't have it. But the Continental Breakfast looked lovely. Air conditioning was perfect. Room was small, but adequate, and very clean"

"Room was clean, staff were courteous, supportive and very responsive However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities. During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us Overall we were pleased "

"Excellent service all round."

"Great location, sleep and clean. Great for the price x"

"The room was clean and comfortable. Staff were polite and friendly and we managed to check in earlier than expected as the rooms happened to be ready. Definitely stay again. "

"Clean comfortable,free parking."

"We like this hotel as it is reasonably priced, has a 24hr gym, half decent pool, sauna and steam room. It is also 2 minutes away from the DLR (docklands light railway) giving easy access to central London and the west end. We always book parking through 'Your Parking Space' If you do this you can cut that car parking costs in half although you will have a 5 minute walk to the hotel itself."

"The breakfast choices were plentiful to cater for everyone. The layout was impressive and the food was delicious, well done! "