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Pullman Melbourne on Swanston

Hotel Class
5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
2,423 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    2 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Restaurant
    Flinders Lane
    6 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room with two Queen beds

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Premium Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 King Bed, Club Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Premium Deluxe Room, 1 King Bed, Club Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Premium Executive Room, 1 King Bed, Club Lounge Access

    Room Amenities

    • Sleeps 2
    More details

About this area

Melbourne

In the city centre and near a metro station, Pullman Melbourne on Swanston is in an area with good shopping. Federation Square and Eureka Tower are notable landmarks, and travellers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Bourke Street Mall - 2 min walk
  • Popular Location
    Melbourne Central - 5 min walk
  • Popular Location
    RMIT University - 7 min walk
  • Popular Location
    Princess Theatre - 10 min walk
  • Popular Location
    Eureka Tower - 13 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 8 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 30 min drive

Restaurants

  • The Louden Kitchen Grill — 1 min walk
  • Soul Cafe — 1 min walk
  • Flinders Lane — 6 min walk

About this property

Pullman Melbourne on Swanston

Luxury Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and concierge services are on-site. All 204 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Pullman Melbourne on Swanston offers 204 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer.
This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 per person (approximately)
  • Valet parking fee: AUD 45.00 per night
  • Nearby parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Swanston Hotel Melbourne Grand Mercure
  • Swanston Hotel Grand Mercure
  • Swanston Melbourne Grand Mercure
  • Swanston Grand Mercure

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: AUD 45.00 per night
  • Parking nearby: AUD 20 per night
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Greek
  • Indonesian
  • Italian

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Nearby activities

Activities

  • Bike hire
  • Golf
  • Rock climbing

Where to eat

  • The Louden Kitchen Grill – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Soul Cafe – Café with a bar offering local cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
4.1

Very Good

5 - Excellent
949
4 - Good
983
3 - Okay
334
2 - Mediocre
115
1 - Poor
42
4.1
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

liked the good lighting in the room, decor was nice, had all required facilities

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The position was great and all round excellent place to stay.

Stayed 4 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Construction going on next door still after midnight

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was big, with beautiful layout and views for certain rooms. Probably one downside at the moment is that the main lobby are not linked due to renovation but overall it is a great hotel with geeat location to food, attraction and shopping

Stayed 3 nights in Oct. 2019

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