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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

3.9/5 Good
1,586 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationBourke Street Mall3 min walk
Popular LocationMelbourne Central5 min walk
Popular LocationHer Majesty's Theatre6 min walk
AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 1 Queen Bed

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Superior Room, 2 Single Beds

    3.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Superior Family Room, 1 King Bed & 1 Twin Bed

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Family Room, 1 King Bed & 1 Twin Bed
  • Standard Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Standard Room

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room
  • Standard Room, 1 Queen Bed (Premium)

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed (Premium)
  • Superior Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds
  • Privilege, Room, 1 King Bed

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsPrivilege, Room, 1 King Bed

About this area

Melbourne

In the city centre and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Federation Square - 9 min walk
  • Princess Theatre - 10 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 26 min drive

Restaurants

  • The Louden Kitchen Grill — 1 min walk
  • Soul Cafe — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service, in-room massages and hairdryers.
Mercure Welcome Melbourne offers 330 forms of accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: AUD 60 per night
  • Parking nearby: AUD 20 per night
  • Return airport shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Welcome Melbourne Hotel
Mercure Welcome Hotel
Mercure Welcome Melbourne
Mercure Welcome
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

Frequently asked questions

Can I cancel my reservation for free at Mercure Welcome Melbourne and receive a full refund?
Yes, Mercure Welcome Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Welcome Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for AUD 60 per night.
What time is check-in at Mercure Welcome Melbourne?
Check-in is from 2:00 PM to 5:30 AM.
What time is check-out at this property?
Checkout is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.

Guest reviews

Overall score and ratings for Mercure Welcome Melbourne

3.9
5 - Excellent
437
4 - Good
716
3 - Okay
263
2 - Mediocre
122
1 - Poor
48
4.1
Cleanliness
4.2
Service and Staff
3.7
Amenities
3.7
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff especially at the Louden

Stayed 4 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Very small room for price and all facilities tired, marked and no pride in appearance.

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This property was perfectly situated, great location.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Close to everything in the CBD, but room was nice & quiet

    Stayed 1 night in Mar 2020