Mercure Welcome Melbourne

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Welcome Melbourne

UNESCO Sustainable Travel Pledge

Mercure Welcome Melbourne

3.5 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
265 Little Bourke Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central5 min walk
  • Popular LocationPrincess Theatre9 min walk
  • Popular LocationQueen Victoria Market13 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

About this area

Melbourne

In the entertainment district, Mercure Welcome Melbourne is in Melbourne Central Business District, a neighbourhood in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • State Library of Victoria - 5 min walk
  • Princess Theatre - 9 min walk
  • Queen Victoria Market - 13 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • Section 8 - 2 min walk
  • CA de VIN - 2 min walk
  • Supper Inn - 2 min walk
  • Guzman Y Gomez - 3 min walk

About this property

Mercure Welcome Melbourne

Eco-friendly Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
A bar/lounge, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service, in-room massages and hairdryers. Housekeeping is available on request.
Mercure Welcome Melbourne offers 330 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 24 per night)
  • Wheelchair-accessible parking available
  • Off-site parking within 984 ft (AUD 24 per night)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 15-30 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 15 (one-way)
  • Self-parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 264 out of 954 reviews
5 - Excellent 28%
Rating 4 - Good. 431 out of 954 reviews
4 - Good 45%
Rating 3 - Okay. 156 out of 954 reviews
3 - Okay 16%
Rating 2 - Poor. 71 out of 954 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 954 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, property conditions & facilities
Central location and efficient checkin
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It is,always clean and comfortable
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was superb. The staff were excellent from Check in to Check out. The En Suite was very clean. My only criticism was aimed at myself as I booked the room thinking it was the size shown in the advert. Please change the picture as this is mis-leading. Otherwise a great stay thank you.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the road from Chinatown with a wide range of dining and drink options.
Stayed 3 nights in Apr 2022