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Overview of Mercure Melbourne Caroline Springs

Photo gallery

Terrace/patio
Balcony
Terrace/patio
View from Room
Minibar, in-room safe, desk, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationWatergardens Town Centre8 min drive
    Popular LocationOvernewton Castle16 min drive
    Popular LocationTabcorp Park16 min drive
    AirportMelbourne, VIC (MEL-Tullamarine)23 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room, 1 King Bed, Lake View

    Room amenities

    • 25 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Lake View
  • Studio, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed
  • Superior Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 1 King Bed, Balcony, Lake View

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Balcony, Lake View

About this area

Melbourne

Mercure Melbourne Caroline Springs is located on a lake and in an area with good shopping. Melbourne Star Observation Wheel and Galli Estate Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Melbourne Zoo and Ace Karts - Real Life Racing. Looking to enjoy an event or a game? See what's going on at Flemington Racecourse or Royal Melbourne Showgrounds. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Watergardens Town Centre - 8 min drive
  • Overnewton Castle - 16 min drive
  • Tabcorp Park - 16 min drive
  • DFO Essendon - 19 min drive
  • Highpoint Shopping Centre - 24 min drive

Getting around

  • Caroline Springs Station - 6 min drive
  • Keilor Plains Station - 7 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine) - 23 min drive

Restaurants

  • Westwaters Bistro — 1 min walk
  • Lake House - 5 min walk
  • Red Beetle Cafe - 6 min walk
  • Slices Family Restaurant - 7 min walk
  • Izumi - 8 min walk

About this property

Mercure Melbourne Caroline Springs

Lakefront Melbourne hotel in Caroline Springs with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a conference centre and conference space. All 58 rooms provide conveniences such as sitting areas and coffee makers, plus balconies and LCD TVs with cable channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and minibars.
Mercure Melbourne Caroline Springs offers 58 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: AUD 5-25 for adults and AUD 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 March 2020 to 31 October 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 44.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 for adults, and AUD 10 and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 19 per night (rates may vary)
  • Late check-out fee: AUD 0 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards for all bookings; cash is not accepted
Prepaid credit cards are not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Melbourne Caroline Springs
Mercure Melbourne Hotel Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Sp
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Can I cancel my reservation for free at Mercure Melbourne Caroline Springs and receive a full refund?
Yes, Mercure Melbourne Caroline Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Melbourne Caroline Springs cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Melbourne Caroline Springs pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Melbourne Caroline Springs?
Self-parking is free at this property.
What time is check-in at Mercure Melbourne Caroline Springs?
Check-in is from 2:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Mercure Melbourne Caroline Springs?
Checkout is at 10 AM. Late checkout is available for AUD 0 (subject to availability).
Where is Mercure Melbourne Caroline Springs located?
Located in Caroline Springs, this hotel is 1.7 mi (2.7 km) from Clarke Road Streamside Reserve and 2.4 mi (3.9 km) from Ravenhall Nature Conservation Reserve. Banchory Grove Grassland Nature Conservation Reserve and Watergardens Town Centre are also within 6 miles (10 km).
4.4
Excellent
5 - Excellent
323
4 - Good
163
3 - Okay
27
2 - Poor
14
1 - Terrible
9

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok as need more amenities like bath tub and more
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two weeks, used the cooking facilities in the room, used the restaurant and cafe - it was all very good.
Stayed 14 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, rooms clean, cafe had great meals
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only 1 night, perfect lake view, room was very clean and fantastic staff.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent value. Massive Superior Bedroom, very clean, beautifully appointed. Close to the restaurant precinct, great view of the lake and lovely staff. We will definitely return to this Hotel and would highly recommend.
Stayed 1 night in Feb 2020

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