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Mercure Melbourne Albert Park

Photo gallery for Mercure Melbourne Albert Park

Featured image
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Room service – dining

Overview of Mercure Melbourne Albert Park

UNESCO Sustainable Property

Mercure Melbourne Albert Park

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
65 Queens Road, Melbourne, VIC, 3004

Explore the area

  • Popular LocationAlfred Hospital12 min walk
  • Popular LocationAlbert Park Lake18 min walk
  • Popular LocationMelbourne Sports & Aquatic Centre4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)30 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Mercure Melbourne Albert Park is in the business district and on a lake. The area's natural beauty can be seen at Albert Park Lake and St Kilda Beach, while Luna Park and SEA LIFE Melbourne are popular local attractions. Looking to enjoy an event or a match? See what's going on at Melbourne Cricket Ground or Marvel Stadium. Spend some time exploring the area's activities, including golfing and outlet shopping.
View map
Map

What's nearby

  • Alfred Hospital - 12 min walk
  • Albert Park Lake - 18 min walk
  • Melbourne Sports & Aquatic Centre - 4 min drive
  • Chapel Street - 6 min drive
  • Luna Park - 7 min drive

Getting around

  • Spotswood Station - 11 min drive
  • Prahran Station - 16 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • Windows Restaurant — 1 min walk
  • Espresso Bar — 1 min walk
  • Mantra St Kilda Road - 5 min walk
  • My Goodness Pizza - 8 min walk
  • Beluga - 9 min walk

About this property

Mercure Melbourne Albert Park

4-star, family-friendly hotel, walk to St Kilda Road
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 209 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Mercure Melbourne Albert Park offers 209 forms of accommodation with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)

Parking and public transport

  • Secured covered self parking on site (AUD 20 per day)
  • Secured covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 for adults and AUD 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Spanish
  • Swedish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

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Guest rating 3.5+
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4 star
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Free WiFi
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Air conditioned
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Business-friendly
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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 25 for adults and AUD 25 for children (approximately)
  • Covered self-parking fee: AUD 20 per day
  • Valet parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 337 out of 988 reviews
5 - Excellent 34%
Rating 4 - Good. 348 out of 988 reviews
4 - Good 35%
Rating 3 - Okay. 184 out of 988 reviews
3 - Okay 19%
Rating 2 - Poor. 85 out of 988 reviews
2 - Poor 9%
Rating 1 - Terrible. 34 out of 988 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

4/5 Good

Stayed 1 night in Jan 2021

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

3/5 Okay

Travelled with family and small children
Beds were comfortable and convenient location across the road from Albert Park.
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Very affordable. Friendly staff.
Stayed 1 night in Dec 2020