- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel and beautiful service
Stayed 1 night in Apr 2020
Photo gallery
Guest reviews
Good
991 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
65 Queens Road, Melbourne, VIC
Explore the area
Melbourne Sports & Aquatic Centre3 min drive
St Kilda Beach6 min drive
Luna Park7 min drive
Melbourne, VIC (MEL-Tullamarine)28 min drive
Choose dates to view prices
Superior Room, 1 King Bed, Lake View
Photos of Superior Room, 1 King Bed, Lake View
Superior Room, 1 King Bed, Lake View
4.1/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2 room with lake views
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – 32-inch flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – In-room childcare, twin sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 1 King Bed
Photos of Standard Room, 1 King Bed
Standard Room, 1 King Bed
4.2/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – 32-inch flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – In-room childcare, twin sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Grab bar in bath and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremium Room, 2 Queen Beds
Photos of Premium Room, 2 Queen Beds
Premium Room, 2 Queen Beds
4.5/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
2 Queen Beds
30 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – 32-inch flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Access to in-room child care, safe and iron/ironing board; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPrivilege, Room, 1 King Bed, Lake View
Photos of Privilege, Room, 1 King Bed, Lake View
Privilege, Room, 1 King Bed, Lake View
3.9/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Lake view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2 room with lake views
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – 32-inch flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Access to in-room child care, safe and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremium Room, 1 King Bed
Photos of Premium Room, 1 King Bed
Premium Room, 1 King Bed
3.9/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – 32-inch flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Access to in-room child care, safe and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 2 Queen Beds
Photos of Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
3.8/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Queen Beds
30 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – Flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, twin sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityLate Check in Only (from 10pm)- Standard King
Photos of Late Check in Only (from 10pm)- Standard King
Late Check in Only (from 10pm)- Standard King
More detailsRoom amenities
- 30 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
30 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – Flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, single sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 King Bed
Photos of Suite, 1 King Bed
Suite, 1 King Bed
More detailsRoom amenities
- 63 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed
63 square metres m2
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – Flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, twin sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Suite, 1 King Bed, Lake View
Photos of Superior Suite, 1 King Bed, Lake View
Superior Suite, 1 King Bed, Lake View
More detailsRoom amenities
- 40 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed
40 square metres m2 room with lake views
Internet – Free WiFi (24 hours per day, 3-device limit) and wired Internet access
Entertainment – Flat-screen TV with cable channels and pay-per-view films
Food & Drink – Fridge, coffee/tea maker, electric kettle and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, twin sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Melbourne
Located in Melbourne, Mercure Melbourne Albert Park is in the business district and on a lake. Bourke Street Mall and Melbourne Central are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St Kilda Beach and Royal Botanic Gardens. Travelling with kids? Make time for SEA LIFE Melbourne, or enjoy an event or a match at Melbourne Cricket Ground. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving.
What's nearby
- Melbourne Sports & Aquatic Centre - 3 min drive
- Royal Botanic Gardens - 4 min drive
- Aami Park - 5 min drive
- St Kilda Beach - 6 min drive
- Luna Park - 7 min drive
Getting around
- Flinders Street Station - 5 min drive
- Prahran Station - 16 min walk
- Melbourne, VIC (MEL-Tullamarine) - 28 min drive
Restaurants
- Windows Restaurant — 1 min walk
- Espresso Bar — 1 min walk
- Flinders Lane - 5 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
- Free in-room WiFi is limited to 24 hours per day (3-device limit)
- WiFi in public areas is free for up to 24 hours per day (3-device limit)
Parking and public transport
- Covered self parking: AUD 20 per day
- Electric car charging station
- Limited parking spaces
- Parking height restrictions apply
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 for adults and AUD 25 for children
- 1 restaurant and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- 18 holes of golf
- Fitness centre
- Indoor pool
- Sauna
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Fridge
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- Dutch
- English
- Filipino
- French
- German
- Italian
- Japanese
- Korean
- Spanish
- Swedish
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference centre
Outdoors
- Pool sunloungers
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Climate control (heating)
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- TV channels
- Flat-screen TV
- Films for purchase
Food and drink
- Coffee/tea maker
- Electric kettle
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Soundproofing
Policies
Check-in
Check-in between 2 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 60 per day.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: AUD 250 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: AUD 25 for adults and AUD 25 for children (approximately)
- Covered self-parking fee: AUD 20 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 60 per day
- Credit card charges are subject to a surcharge of 1 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
Property is also known as
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Melbourne Albert Park
Mercure Albert Park
Frequently asked questions
Guest reviews
4.0
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.8
Property condition
This traveller didn’t leave comments with their review
Stayed 3 nights in Mar 2020
Think the lift seems Abit old and the cleanliness of the bath room may have room to improve.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, amenities, property conditions & facilities
I did like the property, but didn’t like that the hotel would not help with cancellation of 2/3 days due to the Grand Prix being cancelled. Also hearing that some guests from the Grand Prix were suspected of being tested for this horrible virus. We didn’t want to spend the other two days in our rooms some headed home. We have lost money in every aspect of the weekend.
Stayed 3 nights in Mar 2020
- Liked: Cleanliness
- Disliked: Room comfort
Seriously uncomfortable beds!
Stayed 1 night in Mar 2020