Although there is onsite parking on this property, we were given a fob to swipe to get in and out of the car park. When arriving to the gates of the car park to swipe, noticed the swipe needed to be done on the passenger side of the vehicle, so this means if you are alone, you have to exit the vehicle and swipe, then get back into your vehicle. This is not convenient and honestly a rather stupid design for guests.
I understand if the reception desk does not have any staff after normal business, the website says their reception is open until 8pm. When we arrived, no one at the desk, when i went to enquire about the parking, no one at the desk, when i went to leave, no one at the desk.
Although these are very small issues after spending a few days of having these issues, ive decided we wont be coming back.
When you arrive from the airport and then want to just get settled, these small things make it hard to do just that.
I am a constant traveller and this would be one of the worse experiences i have had.