Hotel Chadstone Melbourne MGallery offers a complete retreat. Guests can enjoy spa treatments, lounge by the indoor pool, and dine at Pastore Restaurant. The bar serves refreshing drinks, and the on-site shopping mall adds convenience. Attentive staff enhance every stay.
Located in Malvern East neighbourhood, Hotel Chadstone Melbourne MGallery Collection is connected to a shopping centre. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and travellers looking to shop may want to visit Chadstone Shopping Mall and Collins Street. Enjoy an event or a match at Marvel Stadium, and consider making time for Royal Botanic Gardens—a top attraction that's not to be missed. Visit our Melbourne travel guide
1341 Dandenong Road, Chadstone, VIC, 3148
What's nearby
Chadstone Shopping Mall
1 min walk - 0.0 km
Crown Casino
16 min drive - 17.0 km
Marvel Stadium
18 min drive - 18.2 km
Holmesglen Institute
17 min walk - 1.5 km
Outer Circle Rail Trail
7 min drive - 5.3 km
Getting around
Hughesdale Station
18 min walk
Flinders Street Station
20 min drive
Melbourne, VIC (MEB-Essendon)
34 min drive
Restaurants
Starbucks
3 min walk
PappaRich
3 min walk
Laurent
7 min walk
Axil Coffee Roasters
10 min walk
Little White Duck 小白鴨
3 min walk
About this property
Hotel Chadstone Melbourne MGallery Collection
Luxury hotel near Chadstone Shopping Mall
Located close to Caulfield Racecourse, Hotel Chadstone Melbourne MGallery Collection provides a shopping centre on-site, a library and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or a facial at the on-site spa. The on-site restaurant, Pastore Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy the following perks during your stay:
An indoor pool, along with sunloungers
Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
A 24-hour front desk, concierge services and tour/ticket information
A porter/bellboy, multilingual staff and a water dispenser
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 250 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, free infant beds and electric kettles
Awards and affiliations
Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour return airport shuttle on request for a surcharge
Covered parking on site (AUD 50 per day; includes in/out privileges)
Covered valet parking on site (AUD 95 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 48 for adults and AUD 48 to 48 for children
A bar/lounge
A restaurant
Couples/private dining
Restaurants on site
Altus Rooftop Bar
Pastore Restaurant
Things to do
5 hot tubs
Designer stores
Full-service spa
Health club
Indoor pool
Library
Shopping centre
Family friendly
In-room cot
Indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
10,764 square feet of conference space
8 meeting rooms
Outdoors
Pool loungers
Full-service spa
8 treatment rooms
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
High-pile carpet in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
12 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Late-night room service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
Restaurant
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for AUD 95 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AUD 48 to 48 for adults and AUD 48 to 48 for children
Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 3)
Covered self-parking fee: AUD 50 per day (in/out privileges)
Valet parking fee: AUD 95 per day (in/out privileges)
Rollaway bed fee: AUD 95 per night
Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a security system
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East
Frequently asked questions
Does Hotel Chadstone Melbourne MGallery Collection have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.
How much does it cost to stay at Hotel Chadstone Melbourne MGallery Collection?
As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery Collection on 29 Mar 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Chadstone Melbourne MGallery Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Chadstone Melbourne MGallery Collection?
Self-parking is available for AUD 50 per day. Valet parking is available for AUD 95 per day.
What time is check-in at Hotel Chadstone Melbourne MGallery Collection?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Chadstone Melbourne MGallery Collection?
Checkout is at 11:00 AM.
Does Hotel Chadstone Melbourne MGallery Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AUD 250 per vehicle applies.
Where is Hotel Chadstone Melbourne MGallery Collection located?
Located in Malvern East, this luxury hotel is steps from Chadstone Shopping Mall and within 6 mi (10 km) of Caulfield Racecourse and Monash University. Brighton Beach and Royal Botanic Gardens are also within 9 mi (15 km). Hughesdale Station is 18 minutes by foot and Oakleigh Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Chadstone Melbourne MGallery Collection Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were warmly greeted on arrival by the friendly staff, checked in to our beautiful clean room and the team even went out of their way to organise a little birthday treat for me. We are so grateful for all of the care and attention to detail we received, it made for a very special stay.
Clean room, comfy bed, soo close to shopping and dining. You can enjoy this place all year round as you can be indoors for the majority of the time, rain,hail or shine. Perfect for families or couples.
The staff was nice enough. Check in was ok but the receptionist had to go to the room to remove 3 chocolates that were intended for someone else we guess. Our request for a non road side wasn’t met which is disappointing and sleep or lack of ensued. The breakfast area is good enough but not real 5 star. The coffee was warm at best. Didn’t go to the bar as we had a 9 year old so really wasn’t anywhere to have a drink. Fortunately Chadstone shopping is nearby albeit not all eateries are licensed. The communications around parking was not really informative and valet was expensive at $95. It’s not a Langham really a nice looking 4 star hotel.
We cannot fault our stay. The experience was top notch from the moment we walked in the door. The check in staff were amazing - super friendly with a can do attitude. The room was great. It felt luxe with the golden fixtures. We will definitely be back. Loved it!
Staff where good, arrived at 3:00 pm room not ready had to wait 15 minutes, had to advise front desk to clean room.
We think room cleaning service needs to improve, but everything also was great, especially the buffet breakfast.
Kids love the pool.
Convenient location for a shopping trip to Chadstone. Great hotel. Only thing I didn’t like was the design of the bathroom. Theres no bench at all to put toiletry bags on or to do your makeup, theres just 2 sinks that look like they are plastic kegs with taps attached
Stunning hotel, classy and clean rooms, bed was sooooo comfy! The staff were all friendly and made our stay perfect including a birthday treat! Shops and dining right on our doorstep and the pool to relax in late afterwards was great, cannot wait to stay again...wonderful stay cation.