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Hotel Chadstone Melbourne MGallery by Sofitel

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Indoor pool
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of Hotel Chadstone Melbourne MGallery by Sofitel

Hotel Chadstone Melbourne MGallery by Sofitel

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex21 min drive
  • Popular LocationMelbourne Central24 min drive
  • Popular LocationQueen Victoria Market25 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)38 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Hotel Chadstone Melbourne MGallery by Sofitel is connected to a shopping centre. Shoppers can visit Chadstone Shopping Mall, while everyone can enjoy the natural beauty of Brighton Beach and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Melbourne Cricket Ground or Marvel Stadium.
Popular Location

What's nearby

  • Chadstone Shopping Mall - 12 min walk
  • Monash University - 10 min drive
  • Crown Casino and Entertainment Complex - 21 min drive
  • Melbourne Central - 24 min drive
  • Queen Victoria Market - 25 min drive

Getting around

  • Dandenong Station - 16 min drive
  • Hughesdale Station - 18 min walk
  • Melbourne Airport (MEL) - 38 min drive

Restaurants

  • Altus Rooftop — 1 min walk
  • Altus Rooftop — 1 min walk
  • Sapore - 3 min walk
  • Capital Kitchen - 9 min walk
  • Hungry Jacks - 16 min walk

About this property

Hotel Chadstone Melbourne MGallery by Sofitel

Luxury hotel connected to a shopping centre in Melbourne with restaurant
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub and self parking. All 250 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Chadstone Melbourne MGallery by Sofitel offers 250 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 25.00-38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Designer shops
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Spa services
  • Hot tub
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Conference space (4865 square feet)
  • Meeting rooms 8

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 38 per person (approximately)
  • Self-parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery by Sofitel Hotel
Hotel Chadstone Melbourne MGallery by Sofitel Malvern East

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 52 out of 94 reviews
5 - Excellent 55%
Rating 4 - Good. 22 out of 94 reviews
4 - Good 23%
Rating 3 - Okay. 10 out of 94 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 94 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 94 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the place Breakfast is absolutely nice and friendliness of staff at Meat & Wine. The Altus bar is a nice ambience and Nice Service but not happy with food and dessert . The only food we like is that Cauliflower Fry’s.
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay. The staff were friendly, the room was very clean, our son loved it. Close to the shops and restaurants. Will definitely stay again.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my daughter to spend the day shopping. Really nice hotel, bar, and pool. I will stay again.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay hotel restaurant was amazing Everything perfectly enjoying stay hotel
Stayed 1 night in Apr 2021