- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to freeway Is easy for us to get home from events when staying here
In the suburbs and near a metro station, Hotel Bruce County is in an area with great shopping. The Glen Shopping Centre and Chadstone Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dandenong Ranges National Park and Brighton Beach. Don't miss out on a visit to Luna Park.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Room was not serviced, no beds made, towels replaced or coffee cups cleaned or bins emptied. Were told the restaurants were all shut over the peak Christmas new year period only when we had booked in, no breakfast facilities, we had book several months before and were not informed of this. One small quarter plate available. When booking out I enquired as to why this was the case, no apology was offered, just the staff will be told. I think management would be better off going to appropriate courses rather than blaming their staff and also to learn more manners when dealing with customers. Apparently the Expedia site is not informed of such changes in facilities. It is pretty run down and the air conditioners work on an extremely noisy thermostat method which wakes you every fifteen minutes. Not an enjoyable stay, however, they are really well situated and with better management would prove to be a very successful business!