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CitiClub Hotel Melbourne

Star Rating
3.5 out of 5
See more in Melbourne (and vicinity)

Photo gallery

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.6 out of 5 Good
998 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

113 Queen Street, Melbourne, VIC

Explore the area

Popular LocationBourke Street Mall6 min walk
Popular LocationMelbourne Central10 min walk
Popular LocationSEA LIFE Melbourne10 min walk
AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Superior Queen Room

    Photos of Superior Queen Room

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsSuperior Queen Room

  • Superior Twin Room

    Photos of Superior Twin Room

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsSuperior Twin Room

  • Deluxe Queen Room

    Photos of Deluxe Queen Room

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Queen Room

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Twin Room

  • Executive King Suite

    Photos of Executive King Suite

    3.6/5 guest room rating

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 4
    More detailsExecutive King Suite

  • Superior Queen Suite

    Photos of Superior Queen Suite

    4.3/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 4
    More detailsSuperior Queen Suite

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room

About this area

Melbourne

Located in Melbourne, CitiClub Hotel Melbourne is in the city centre and near the boardwalk. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Take the opportunity to explore the area for outdoor excitement like rock climbing.
Map
View map
Popular Location

What's nearby

  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 10 min walk
  • SEA LIFE Melbourne - 10 min walk
  • Federation Square - 11 min walk
  • Eureka Tower - 12 min walk

Getting around

  • Flinders Street Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 26 min drive

Restaurants

  • Lanai Bar — 1 min walk
  • Lanai Restaurant — 1 min walk

About this property

CitiClub Hotel Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace and a conference centre are on-site. All 71 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as sitting areas and fridges. Room service (during limited hours), electric kettles and free newspapers are among the other amenities available to guests.
CitiClub Hotel Melbourne offers 71 forms of accommodation with a safe and free newspapers. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 25 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–noon on weekdays and 10:00 AM–noon on weekends: AUD 18 for adults and AUD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Nightclub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Thai
  • Vietnamese

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5382 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 2:00 PM and 5:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 5:00 PM
The check-in location differs from the property location; to check in, go to 410, Little Collins Street, Melbourne 3000 VIC
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 8 September 2020 to 1 December 2020 (dates subject to change).
The following facilities or services will be unavailable from August 01 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)
  • Self-parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Citiclub Hotel Melbourne
Citiclub Hotel
Citiclub Melbourne
Citiclub
CitiClub Hotel Melbourne Hotel
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at CitiClub Hotel Melbourne and receive a full refund?
Yes, CitiClub Hotel Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to CitiClub Hotel Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is CitiClub Hotel Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at CitiClub Hotel Melbourne?
Self-parking is available for AUD 25 per day. Limited spots are available.
What time is check-in at CitiClub Hotel Melbourne?
Check-in is from 2:00 PM to 5:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at CitiClub Hotel Melbourne?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is CitiClub Hotel Melbourne located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Bourke Street Mall and Melbourne Central. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 1 mi (2 km). Flagstaff Station is 10 minutes by foot and Flinders Street Station is 10 minutes.
3.6
Good
998 reviews
5 - Excellent
240
4 - Good
386
3 - Okay
197
2 - Poor
96
1 - Terrible
79

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Business traveller
Sad face IconDisliked: Amenities, property conditions & facilities
Good Location. Rooms walls are pretty thin and the place is noisy on Friday and Saturday nights even without the nightclub. The Foxtel service has been turned off causing only channels 2 & 9 to be available. Couldn’t even watch the footy on free to air channel 7. Cleaners come round very early and don’t return if you’re not ready for them. Rooms very dim, only lighting is 2 x small lamps. Wifi was good. No restaurant room service operating but they still take $100 deposit on check in which is extremely slow to come back.
Stayed 4 nights in Jun 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Hotel is in a great spot and restaurant was lovely. Hallways could use some cleaning and upgrading, same woth some elements of the room (room 511 bottom of bathroom door). Wish parking was better subsidised as this cost almost as much as the stay itself!
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service
Good hotel for the price but Expedia should include a warning in the booking page. There is a night club in the hotel and it is impossible to sleep because of the noise. Let us know of this inconvenience before booking the hotel
Stayed 3 nights in Mar 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Worst stay
The worst experience ever! The hotel vibrated from night club music till early hours the bed was uncomfortable the pillows also the carpet was all rippled the furniture old the room small and depressing the fold out bed was running down hill worst stay in Melbourne ever 😠😠
Stayed 3 nights in Mar 2020

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