5/5 Excellent
Jim
Travelled with partner
14 Nov 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
CitiClub Hotel Melbourne
Photo gallery for CitiClub Hotel Melbourne
Overview of CitiClub Hotel Melbourne
CitiClub Hotel Melbourne
3.6/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Business services
- Parking available
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
113 Queen Street, Melbourne, VIC, 3000
Explore the area
- Melbourne Central10 min walk
- Queen Victoria Market14 min walk
- Crown Casino and Entertainment Complex16 min walk
- Melbourne, VIC (MEL-Tullamarine)19 min drive
Choose dates to view prices
About this area
Melbourne
Located in Melbourne, CitiClub Hotel Melbourne is in the city centre and near the boardwalk. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Take the opportunity to explore the area for outdoor excitement like rock climbing.
What's nearby
- Bourke Street Mall - 6 min walk
- Melbourne Central - 10 min walk
- Eureka Tower - 12 min walk
- Queen Victoria Market - 14 min walk
- Crown Casino and Entertainment Complex - 16 min walk
Restaurants
- Lanai Bar — 1 min walk
- Lanai Restaurant — 1 min walk
- Queen Street Rescue - 2 min walk
- Trattoria Emilia - 2 min walk
- The Sherlock Holmes - 2 min walk
Getting around
- Spencer Street Station - 10 min walk
- Flagstaff Station - 10 min walk
- Melbourne Airport (MEL) - 19 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (AUD 25 per day)
- Limited on-site parking
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
Food and drink
- 1 restaurant and 1 coffee shop
- 2 bars/lounges
- Room service available
Things to do
- Nightclub
Family friendly
- Free cots/infant beds
- Fridge
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Hindi
- Thai
- Vietnamese
Business services
- Business centre
- Conference centre (5382 square feet of space)
- Meeting rooms 5
Outdoors
- Rooftop terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating (climate-controlled)
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch LCD TV
- Digital channels
- Premium channels
Food and drink
- Electric kettle
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
Similar properties
See similar properties
Melbourne
Melbourne Central Business District
Guest rating 3.5+
Hotel
Air conditioned
Family-friendly
Free WiFi
3 star
Policies
Check-in
Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
The front desk is open daily from 6:30 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to 410, Little Collins Street, Melbourne 3000 VIC
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: AUD 25 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Overall score and ratings
3.6
Good
4.1/5
Cleanliness
4.1/5
Staff & service
3.6/5
Amenities
3.6/5
Property conditions & facilities
5/5 Excellent
Tracey
4 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
1/5 Terrible
Hannah
1 Aug 2021
Stayed 3 nights in Jul 2021
5/5 Excellent
Verified traveller
11 July 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
4/5 Good
DALE
28 June 2021
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021