expedia

Best Western Melbourne City

Hotel Class
3.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
3,270 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    SEA LIFE Melbourne
    3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    5 min walk
  • Restaurant
    Flinders Lane
    10 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Matchbox

    Room Amenities

    • Sleeps 1
    More details
  • Standard Trio Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Shoebox

    Room Amenities

    • Sleeps 2
    More details
  • Rooftop Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Courtyard Room - Pet Friendly

    Room Amenities

    • Sleeps 2
    More details

About this area

Melbourne

Located in Melbourne, Best Western Melbourne City is in the city centre and near a metro station. Eureka Tower and Federation Square are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens and Carlton Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • SEA LIFE Melbourne - 3 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Eureka Tower - 15 min walk
  • Marvel Stadium - 15 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • Oliviers Cafe — 1 min walk
  • Flinders Lane - 10 min walk

About this property

Best Western Melbourne City

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
Along with a coffee shop/café, this hotel has a rooftop terrace and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 114 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, plasma TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Best Western Melbourne City offers 114 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Plasma televisions come with premium digital channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: AUD 35.00 per day
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee 7 AM–12:30 PM on weekdays and 7:30 AM–12:30 PM on weekends: AUD 15 for adults and AUD 15 for children
1 coffee shop/cafe
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Chinese
English
Spanish

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Books
Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Fan
Heating

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

32-inch plasma TV
TV/satellite channels
premium channels

Food and drink

Coffee/tea maker
Fridge

More

Individually decorated
Individually furnished
Iron/ironing board

Policies

Check-in

Check-in between 3 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

  • Pets are allowed for an extra charge of AUD 30 per pet, per night.
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Self-parking fee: AUD 35.00 per day (in/out privileges)
  • Nearby parking fee: AUD 35 per night
  • Pet fee: AUD 30 per pet, per night
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - 68932034202.

We should mention

Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Pensione Hotel Melbourne
  • Pensione Hotel
  • Pensione Melbourne
  • Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel
4.2

Very Good

5 - Excellent
1,311
4 - Good
1,375
3 - Okay
421
2 - Mediocre
108
1 - Poor
55
4.3
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Location was suitable for my requirements and was priced to my budget.

Stayed 2 nights in Jan. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly helpful staff. Adequate coin laundry on site. Good wifi. Rooms are basic but clean and comfortable. Excellent value for Melbourne's CBD.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Staff & service

    Room small, shower head faulty and water pressure bad. Toilet didn't flush property. Didn't appear to be any extractor fan in bathroom. Wasn't given a hand towel, only a bath towel and face wash. No conditioner

    Stayed 4 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    close to city and all amenities specially transport and coffee places

    Stayed 3 nights in Dec. 2019

    Tell us how we can improve our site