Art Series - The Chen

Photo gallery for Art Series - The Chen

Interior entrance
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Art Series - The Chen

UNESCO Sustainable Travel Pledge

Art Series - The Chen

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
850 Whitehouse Rd, Box Hill, VIC, 3128

Explore the area

  • Popular LocationBox Hill Central7 min walk
  • Popular LocationBox Hill Hospital7 min walk
  • Popular LocationDeakin University9 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)39 min drive

Choose dates to view prices

About this area

Melbourne

Art Series - The Chen is located in Box Hill, a neighbourhood in Melbourne with good shopping. Travellers who have shopping on the agenda can visit Doncaster Shopping Centre and Queen Victoria Market. Looking to enjoy an event or a match? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.

What's nearby

  • Box Hill Central - 7 min walk
  • Box Hill Hospital - 7 min walk
  • Doncaster Shopping Centre - 8 min drive
  • Deakin University - 9 min drive
  • Swinburne University of Technology - 15 min drive

Getting around

  • Box Hill Station - 7 min walk
  • Showgrounds Station - 19 min drive
  • Melbourne Airport (MEL) - 39 min drive

About this property

Art Series - The Chen

Luxury Melbourne hotel in Box Hill with fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking.
Art Series - The Chen offers 100 accommodations with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 16 per day)
  • Valet parking on site (AUD 21 per day)
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Zero Moda
  • Golden Lilly

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch TV

Food and drink

  • Cookware/dishes/utensils
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 16 per day
  • Valet parking fee: AUD 21 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series - The Chen Hotel
Art Series - The Chen Box Hill
Art Series - The Chen Hotel Box Hill

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 292 out of 462 reviews
5 - Excellent 63%
Rating 4 - Good. 135 out of 462 reviews
4 - Good 29%
Rating 3 - Okay. 20 out of 462 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 462 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 462 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times. Positives: Convenient location next to Box Hill Plaza. It has a very good Hotel pool. The rooms are on the small side for a family but ok. Well kept. Beds are comfy. Negatives: Parking is a pain with not enough spots for guests. I had to hunt for a spot most days and had to park in visitor parking one night. Cost of parking is quickly approaching CBD prices at $16 a night which is stupid for the suburbs. Service is very average where you have to ask the front desk for pool towels but they rarely have them available and need to bring them eventually. You need to proactively ask for your room to be cleaned despite hotel per night fees being the same as when it was full service. Overall, ok. I would stay again but I am also just as likely to try somewhere else.
Stayed 6 nights in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
One of the best & economical places to stay in Box Hill
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Best hotel in Box Hill
We stayed before , so we knew how complicated parking is , although cheap 16 p day. The manager Anthony is superfriendly. He really looked after our needs. Thanks. I love that they have cooking facilities.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chen, lovely hotel
The staff were amazing. Had a small problem with our room, we were moved, no problems, convenient to our needs, and the bed was so comfy
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good value for the price paid! Beds were very comfortable and pool was beautiful!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in average location
Hotel room is spacious, well equiped and very comfortable. Excellent value for money for hotel stay but just not much to do in the area
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll priced and great location.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large, modern with very comfortable beds, decent sized bathroom and clean. Best sleep I’ve had in a hotel for a while. Service was very friendly and efficient. Overall a great experience
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and comfortable room, great bed. Restaurant opposite check-in desk was fantastic for dinner and lunch. Location perfect. Highly recommend
Stayed 1 night in May 2021