COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Art Series - The Chen

Photo gallery for Art Series - The Chen

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Art Series - The Chen

Art Series - The Chen

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
850 Whitehouse Rd, Box Hill, VIC, 3128

Explore the area

  • Popular LocationBox Hill Central7 min walk
  • Popular LocationBox Hill Hospital7 min walk
  • Popular LocationDeakin University11 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)39 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Art Series - The Chen is in an area with good shopping. Travellers who have shopping on the agenda can visit Doncaster Shopping Centre and Queen Victoria Market. Looking to enjoy an event or a match? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.

What's nearby

  • Box Hill Central - 7 min walk
  • Box Hill Hospital - 7 min walk
  • Doncaster Shopping Centre - 8 min drive
  • Deakin University - 11 min drive
  • Swinburne University of Technology - 16 min drive

Getting around

  • Box Hill Station - 7 min walk
  • Showgrounds Station - 19 min drive
  • Melbourne Airport (MEL) - 39 min drive

Restaurants

  • Zero Moda — 1 min walk
  • Golden Lilly — 1 min walk
  • The Bistro - 4 min walk
  • The Penny Drop - 4 min walk
  • David & Camy Noodle Restaurant - 7 min walk

About this property

Art Series - The Chen

Luxury Melbourne hotel in Box Hill with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a meeting room. All 100 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and TVs. Guests will also find fridges, minibars and room service.
Art Series - The Chen offers 100 forms of accommodation with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 9 per day)
  • Valet parking on site (AUD 21 per day)
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch TV

Food and drink

  • Cookware/dishes/utensils
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 9 per day
  • Valet parking fee: AUD 21 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series - The Chen Hotel
Art Series - The Chen Box Hill
Art Series - The Chen Hotel Box Hill

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 285 out of 453 reviews
5 - Excellent 63%
Rating 4 - Good. 134 out of 453 reviews
4 - Good 30%
Rating 3 - Okay. 19 out of 453 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 453 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 453 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large, modern with very comfortable beds, decent sized bathroom and clean. Best sleep I’ve had in a hotel for a while. Service was very friendly and efficient. Overall a great experience
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed room, secure parking $9 extra. Over was happy with my stay.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amazing view of Melbourne at pool and bbq area
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good loction but not the most comfortable stay
Nice location, good colour palette and finishes. Staff were friendly. However a lot of drawbacks. While we were able to secure a car park, we would have appreciated being told earlier that carparking was not guaranteed and that there is very limited parking (this review would be worse if were unlucky enough to not get a car park in the building). Noise insulation is quite poor - rowdy neighbours and the front doors are heavy so slam shut very loudly. We were unable to get any restful sleep in during our stay, despite hanging the 'quiet' door knob notice. Timing of room service before and after our stay could be improved (our room was serviced before we had actually checked out, even though we had cleared the room of our belongings - we had packed to go to breakfast and were going to use the room toilet if we needed to). 'Kitchen' area wasn't clean - food scraps in the sink, spillage/stains/residue in freezer compartment, under the joinery of the overhead cupboard, and on the glasses inside the cupboard. Curtains didn't close properly to block out light (and were difficult to drag across). Bed was too soft. Room has a lot of good ambient lighting, but not enough task lighting, which is made worse by the dark colour scheme. Shower is also very dark. No full height mirror in hotel room is a bit inconvenient when getting ready. Toilet roll holder was in a very awkward position (almost as far back at the cistern). Layout of the building is not very good - gym and pool located in
Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021