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"Great breakfast"

"When we arrived the air conditioning was on in our room and it was so cold. It was cold outside so I have no idea why it had been left on. As you entered the hotel it was so warm then going into our room was very uncomfortable. Staff did come up and said it would take some time to warm up which it did so sadly the only time we really spent in the room it was freezing. Also it was incredibly difficult to get ready. The room was so dark and what lights there were barely lit the room. Even the bathroom was dark. As a woman we do need light to get ready but even my boyfriend found it frustrating. The room was clean and the staff were nice. We went downstairs to sit in the bar and the leg snapped off the sofa so I ended up on the floor! Staff seemed unbothered and just moved the sofa. The room was warm by the time we got back to sleep later so that was something. Breakfast was nice and the staff were friendly enough. Due to the disappointing room I doubt we would return. Plenty of other options in Cheltenham. "

"Lovely hotel and staff … food really good "

"Very clean and warm room, excellent service and very tasty breakfast "

"Very friendly staff, excellent breakfast. "

"A great hotel close to the RSC with cheerful professional staff. The best place to stay gor the theatre."

"Ideal room so clean, lovely bathroom, bed is so comfortably and staff were lovely and friendly "

"Breakfast was very nice "

"Very nice breakfast with vast choice"