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"Reinaldo Sanchez nos brindo un excelente servicio, amabilidad y un buen trato. Represento muy bien los valores del hotel."

"We enjoyed our stay at this Breathless location . The room was clean, and the staff were great. The food was okay. We would definitely stay here again! And request Jacob to be your server when you eat at the Spoon if you want good service! "

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"Not happy with our Shuttle service. Shuttle center. The day before we leave I made confirmation to pick us on Thursday at 12.30 pm. But the shuttle pick up came at 935 am. We were out of facility at that time. With no choice we have to reschedule the service for 12.30 pm with additional $29. I already paid for the to and fro transportation. The guy who came at 935 am to pick up without any advance notification was so rude. He said if you are not coming in 10 minutes I am leaving. So I paid extra $29 for shuttle even though I pre paid for all these. We are not young people to take this kind of extra stress. I am requesting for that $ 29 extra payment which I have to make forcefully. Otherwise my stay at Riu Repaplica was excellent , staffs were very friendly. Food was good. Hope you will do something for this situation. Beatrees. PATHIYIL "

"Very nice rooms huge property. Very helpful and friendly staff"

"This reservation provides us a room far away from the spots and the buffet but the staff get us a great deal "

"Everything and everyone from the minute we walkes in was a 10 out of 10. However..... As a lover of cooking and food, I unfortunately would have to give the food overall a 6 out of 10. Nothing was "terrible" but yet 90% of it was just..."ok". The food was just lacking that "somethething" that made you say "OMG, this was delicious!" For example, at times meats were over seasoned, buffet fruits were cut and served while not being ripe and i guess the best way to say it was that most things just lacked a "depth of flavor". Liquor service was excellent, but honestly I felt that the food was made in a way that "only had to be good enough" to feed people that were hungry after drinking all day, so it didn't have to be perfect. For comparison, we went out to eat one night in downtown and the food was SO good compared to yours. Again, your wasnt terrible, it was just "passable" and for an all inclusive I just expected more. *As a side note, i did not eat at any of your restaurants that needed reservations if that helps. Regardless, your hotel is an excellent one and i would always tell friends "

"The clean room and the staff definitely stood out! Amazing service, very attentive and always friendly. Especially, Breilin! He would always send us the activities for the day! And keeping us up to date with everything, great service!"

"Room Service, the food, and wonderful genuine hospitality provided by staff at the resort! God bless the hard working staff and the beautiful resort in Punta Cana! I have to go back again 10/10!"