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"Great experience"

"My room was absolutely disgusting. There were roaches and gnats everywhere. The safe did not work. The shower leaked into my bedroom area. It smelled so bad of mold I went to bed with a headache every night. There were huge puddles of water outside my room every morning. The hallways and public bathrooms were filthy. The wait staff was the only pleasant part of the trip. The pools were dirty with objects floating around even first thing in the morning. The front desk was nasty and completely rude when you expressed any concerns. Totally useless and unhelpful. I could not wait to leave. Spent four nights there and it may have been my worst trip ever. This was my third trip to Punta Cana and I like to try new resorts, I don’t think I would ever try a RIU hotel again."

"Dirty"

"The hotel and the water part are great, however services were significantly lacking, in the restaurants, golf carts to move clients"

"realmente me dieron toda la atención suficiente"

"We stayed all inclusive, food was good drinks were cold and all staff was very friendly.. our butler Kathy was amazing ! "

"Clean room, air conditioner didn't work consistently, staff was great, bars were great, the food was terrible to the point everyone was complaining. I stayed at this property 7 years ago and the food was good. The property is showing signs of wear and tear but it is an older property. "

"It was really good. "