Malcontenta Hotels, Venice

"This is a great hotel to spend your first/last night in Italy. The shuttle service was easy to set up, the driver was prompt and easy to find at the Marco Polo airport. The hotel is quiet, away from crowded, busy places and the perfect spot to rest and relax after a long flight. It is only a 15 min drive from the airport, so very easy to access airport services and water taxis to Venice. The breakfast was far better than many other included breakfasts I had during my stay in Italy. The bar serves a quick and easy menu. The room is very clean and comfortable. The staff were very welcoming and accommodating. I highly recommend this hotel, whatever your travel plans are."

"Fantastic location, friendly staff. Great breakfasts and complimentary afternoon tea and cakes too. A little dated, but we are in Venice!"

"Very clean, comfortable bed and stored luggage. Excellent location to Basilica Santa Maria."

"The staff were wonderful and really helpful. The room was comfortable and we were made to feel like part of the family. "

"Very clean and comfortable room, great location of hotel. The only complaint was that the hotel stated that it had elevators, and we had a first floor room, but there was not an elevator from the lobby. We had to climb a steep staircase (20 steps) to reach the first floor!"

"Great base to explore venice"

"Its budget it’s basic but it serves your needs , shower and bed with small breakfast offerings, It’s basically Venices faulty towers . Keep your windows closed as there are mozzys "

"great breakfast "

"Overall my experience felt more in line with a four-star property rather than a five-star hotel. The breakfast was particularly disappointing. The quality and organisation did not meet expectations, and the atmosphere was far from relaxing. On one occasion, I was seated next to the coffee machine, which produced a constant and rather intrusive noise, making it difficult to enjoy the meal. In addition, children were not always adequately supervised, and some approached the buffet as though it were a school canteen, which further detracted from the overall experience. While the staff were generally kind and courteous, the level of professionalism was inconsistent. The more experienced members of staff provided a noticeably better service, whereas some of the younger employees seemed insufficiently trained and lacked awareness of the standards expected in a hotel of this category."