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"Hotel is beautiful, service is impressive, onsen is luxurious, and world class skiing is out the back door. If you want hi-end accommodations for your next ski vacation, you need to stay here. "

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Great resort hotel"

"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"good location with alot of transport options"