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"The hotel is close to the Stansted airport and a quick shuttle ride away. You pay for the shuttle as you get on, which makes it easy."

"Great enclosed rooftop Bar, breakfast really good"

"Good breakfast selection, fantastic hours for those flying out early."

"People gathering outside the front door smoking wasn’t welcome we expected from Novotel . Food prices are unnecessarily expensive including a simple water bottle . Can’t get any food item delivered . Property is busy and feels like motel rather the Novotel I used really enjoy . "

"Great place and the restaurant meal was fantastic Wood recommend"

"A fair few issues with the room - especially noise. There was a regular clicking noise in the bathroom that could be heard from the bed. The automatic doors made a sliding noise that could be heard from the bed. If I wasn't so tired, and arriving so late, I would have left. Carpet covered in marks. Walls have painting chipping. Couldn't tell if it was a mural or a painting above the bed. Shower head is broken - directing most of water at the wall. Aircon was broken. Didn't work at all. So no air in the room. Late check out though, so, you know - not hell"

"Miss advertising the room.. given wrong room when booked in then given another room with balcony but couldn’t swing a cat in the room as it was so small. We booked this room as it was a 3 day stay for our wedding and honeymoon. In the end we got a bigger room like the picture but no balcony. We were told there are no rooms like the one in the picture. I am very disappointed "

"Pillows were not great"

"The room we had needs updating and cleaning properly Room 2 The windows had black mould and the shower has lots of black mould - could be easily cleaned away Be nice if the pool was open earlier at the weekend- we didn’t get to use it "