Lamai City Center Hotels, Koh Samui

"Wow what can i say absolutely fantastic. From the moment you arrive you are treated like royalty. The staff are amazing and speak great English. The extra freebies are a bonus too. A special shout out to JJ Tiki Belynda Game Aung Da Dar Team Som Alex the chefs and the rest of the Team well done to you all. Explorar are very lucky to have you and you guys are an asset. "

"After reading some reviews I was a bit worried about staying here, but honestly we we had a fabulous stay here. A large group of us stayed for 11 nights and were made to feel very welcome from the moment we arrived. We were given connecting rooms with direct access to the lower pool. The rooms were very large, the air con great and the staff couldn’t do enough for us. The room service was quick and easy, the food was tasty and the pool bar was lovely. They are doing the hotel up in stages, but we couldn’t fault it. All the staff were amazing, really friendly and very helpful. We had a small issue with a leak in one of the bathrooms and called reception and people turned up within in minutes to fix it - this is just one example of how great the staff were. Yes, as some reviews have said it’s on the older side, but we loved our time here. It’s away from the main hustle of the centre which was perfect for us as we could walk down the beach if we wanted to. I would stay here again in a heartbeat!"

"We stayed in a pool villa which was incredible. The food outlets, pool and beach are top notch. The spa was perfect, and my massage incredible. Our villa host never reached out but since we were only there for two days it was ok - but suggest they figure that service out. "

"Excellent place good service "

"We had a great family holiday at Sheraton. Staff were lovely, food was good. My only concern was that there were so many stairs, so would not recommend if you have knee issues. Other than that was great. "

"Perfection! This Villa was everything we wanted, private, peaceful, beautiful setting right on the beach. The restaurant was fantastic, delicious with a great selection of meals and drinks. Breakfast is generous and The Banquet and Bbq evenings are fantastic value (bbq includes a fireshow) The gardens are so beautiful and our pool villa was immaculate and regularly serviced. The best thing was the staff- generous, welcoming and lovely, very helpful and supportive. We are sad to leave, we will definitely return! We feel relaxed and recharged at the end of our stay :) "

"Really well looked after by all the staff and our villa hosts Lee and Janine. Would definitely visit again had a great relaxing time."

"Everything was amazing and the people working there are so kind and service minded - it’s insane! "

"Lovely friendly staff"