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Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 213 out of 298 reviews
5 - Excellent 71%
Rating 4 - Good. 65 out of 298 reviews
4 - Good 22%
Rating 3 - Okay. 12 out of 298 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 298 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 298 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY UNIMPRESSED
COVID-19 did not allow for us to visit Thailand due to tourism restrictions. Our trip was for an entire month. Four other hotels and two plane tickets were completely refunded. The COAST was the ONLY hotel that refused to refund our stay. Yes, we were provided a voucher. But, when you live 18 hours away MINIMUM by plane and are in a global pandemic... how do you deny a refund exceeding $1000+? I am HIGHLY UNIMPRESSED. This is bad business and I refused to recommend this hotel to friends or family.
Stayed 4 nights in Jul 2020

1/5 Terrible

Stayed 5 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely phenomenal
Stunning hotel. Pool is huge. The view from the pool and beach area is absolutely stunning. Beach has nice sand - much nicer than fisherman's Village area. Cocktails were great in the pool bar. Breakfast really good range. Nearby restaurants walkable. Cheap scooter hire via hotel and just dropped keys back to reception. Adults only. Would definitely stay again.
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, stunning property, spotlessly clean, comfy beds LOVED the hot tub
Stayed 10 nights in Feb 2020