Exterior

Reviews of Tsukihi House Kyoto

3 out of 5
Tsukihi House Kyoto
22-1, Suwabirakicho, Shimogyo-ku, Kyoto, Kyoto

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Huaiming

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff didn't show up for our check in for almost one hour while asking us to wait for him. I was told long ago in Japan everyone is on time. While the staff kept sending us email asking what time would we arrive and we spent a long time finding how to replying email in expedia told him we would arrive at 3:30. While we waited for almost one hour for checking in and the house is very cold. For sure the only time meeting someone who isn't time sensitive and changed my mind of Japanese service
Stayed 2 nights in Dec 2023
Response from Kyoto House on 24 Jan 2024
Thank you so much for your reviews and feedback.We are very sorry for keep you waiting until we showed up for your check-in.Tsukihi House has no front desk like a hotel and we always to visit guests after they enter the house. We were behind because of trafic on that day.We appologize.We will do our best for welcoming our guests.

10/10 Excellent

Sophannarot

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional style house with a modern twist. Very cool to stay in.
Stayed 1 night in May 2023
Response from Kyoto House on 30 May 2023
Thank you so much for your great review!We are glad to hear that you enjoyed to your stay at Tsukihi House.

6/10 Okay

Bik Taui

Liked: Staff & service

6/10 Okay

??

Travelled with partner
Liked: Cleanliness, staff & service
갬성 숙소였지만 사실 노천탕을 제외하고 사용하기에 편한 구조가 아니었음. 중간중간 사용되지 않는 비는 공간들이 어쩌면 숙소의 예술적인 부분일지 모르나 사용하는 입장에서는 공간을 쓰지 못하고 낭비하는 느낌이었다. 침실까지 계단이 많아 러기지를 1층에 두고 왔다갔다 하거나, 밤에 자다가 화장실에 가려고 해도 1층까지 갔다와야 하는 등 구조적으로 사용하기에 불편했음. 깔끔하고 주변이 아주아주 조용해서 고요하게 있기는 좋았고, 세미 노천탕이 그나마 숙소를 그정도 지불한 가치를 느끼게 해주었음. 주변에 지하철역이 없고, 버스밖에 없어서 이동에 제한적이었음. 짐이 많지 않고, 교토시가 아닌 본인만의 시간을 평화와 고요 속에서 즐기고 싶은 사람이라면 좋았을 것 같지만 단순 관광객이었던 우리에겐 맞지 않았던 것 같다.
Stayed 1 night in Dec 2023
Response from Kyoto House on 24 Jan 2024
Thank you so much for your great reviews.Tsukihi House was designed by the famous archtecture in Japan.As you mentioned, Tsukihi House is more liked the people who want to enjoy and have experience to stay Machiya not like hotel stay.At least we are glad to hear you enjoyed out side bath.Thank you for staying with us.

10/10 Excellent

ケイ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
案内人の方が丁寧にお家の歴史や紹介をしてくださってとても感心でした。夜は鈴虫の声を聞きながら露天風呂に入りました。最高でした。ただアメニティがもう少しあればなと思いました。化粧落としやその他スキンケア用品が無くて、たまたまその時持ってきてなくて困りました。それ以外は大満足です(╹◡╹)スピーカーもあって朝はキッチンにあるコーヒーを豆からひいて淹れて気持ちいい音楽と共にいい朝を過ごせました。また是非泊まりに行きたいです。
Stayed 1 night in Sep 2021
Response from きょうの家フロントデスク 中山 on 29 Sept 2021
この度は、つきひの家へご宿泊いただき誠にありがとうございました。 また、ご感想をお寄せいただきました事、重ねて御礼申し上げます。 ありがたいお言葉を頂戴し、大変嬉しく存じます。 きょうの家スタッフ一同にとって、大変励みとなります。 アメニティにつきまして、ご不便おかけし申し訳ございませんでした。 貴重なご意見を頂戴し、有難く存じます。 また京都へお越しの際には是非ご連絡くださいませ。 お客様のお帰りを、心よりお待ちいたしております。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020