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Reviews of Matsumoto Ryokan

3 out of 5
Matsumoto Ryokan
Higashishiokouji-Cho 579, Chimogyo-ku, Kyoto, Kyoto

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so close to transport, dining and shopping yet we felt like we were a world away in a traditional ryokan with beautiful breakfasts and futon bedding with rice paper walls blocking out the cold and street traffic noise. Front desk assistance was kind, friendly and helpful. The onsen experience was very clean and relaxing.
Stayed 3 nights in Mar 2024
Response from Matsumoto Ryokan, Front Staff on 16 May 2024
Thank you for your kind review! We are so happy you enjoyed your stay with us and hope to see you on your next trip to Kyoto.

6/10 Okay

Siddartha

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cosy & tidy
The room was much smaller than we had anticipated. But it was tidy & clean & conveniently located opposite the station & food establishments.
Stayed 4 nights in Feb 2024
Response from Matsumoto Ryokan, Front Staff on 20 Apr 2024
Thank you for staying with us. We are glad you enjoyed your stay. We hope you will stay with us again the next time you are in Kyoto!

10/10 Excellent

Enrique Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's tidy, comfortable and charming, and within a short walk of Kyoto station to boot. Will surely repeat stay!
Stayed 1 night in Nov 2023
Response from Matsumoto Ryokan, Front Staff on 20 Apr 2024
Thank you for staying with us. We are glad you enjoyed our ryokan. We look forward to welcoming you back the next time you are in Kyoto!

10/10 Excellent

Elika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Interior, Modern Building, Central Loc
Clean, conveniently located ryokan in a modern building across the street from Kyoto station whose interior nonetheless feels like an old-style building due to the way the rooms are constructed with traditional materials. The breakfast was great, the public baths were nice, and while it doesn't quite have the character of a genuine historical ryokan, it has a lot more than any other modern-built ones I've seen, as well all the advantages of a modern building. I would recommend Matsumoto Ryokan to anyone wanting a traditional-style stay with modern convenience in a transit-connected location.
Stayed 1 night in Jan 2023
Response from Matsumoto Ryokan, Front Staff on 20 Apr 2024
Thank you for your high praise! We are so glad you enjoyed your stay. If you visit Kyoto again, we hope we can welcome you back.

10/10 Excellent

Robbins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Comfortable stay
Stayed 1 night in Jul 2022
Response from Matsumoto Ryokan Koreeda on 21 July 2022
Thank you for staying with us. Thank you for using it as a base for your trip in the heat of the heat. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Enjoyed my one night stay. Location is great, near the train station, which also has many shopping and dining options. It is not a non-smoking establishment so I was worried that the room would smell of cigarette smoke, but I was pleasantly surprised to not detect this at all. Stayed in a traditional Japanese style room but the hotel also offers western bed style rooms. The futon was not very comfortable to sleep on, though I understand that most hotel mattresses in Japan are not, by western standards. Be aware that the hotel charges a fee if you want them to hold your luggage past 3 pm after checking out.
Stayed 1 night in Feb 2019

10/10 Excellent

Sihyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Matsumoto Ryokan, Front Staff on 18 Apr 2024
Thank you for staying with us. We are glad you enjoyed your stay. Please stay with us again the next time you are in Kyoto!

4/10 Poor

Akinori

Stayed 2 nights in Jun 2023

10/10 Excellent

Shiho

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jisu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
옛날 건물이라 청결도가 낮을 줄 알았는데 전혀 아니였어요 위생적이기도 하고 방도 넓고 쾌적했어요 그리고 무엇보다도 직원분들이 너무 친절하셨습니다 재방문의사 있습니다
Stayed 1 night in Feb 2023

10/10 Excellent

Kazuaki

Stayed 1 night in Feb 2023

10/10 Excellent

Yasuhiro

Stayed 1 night in Dec 2021

10/10 Excellent

RYOTA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour agréable
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいです。
部屋、浴場、朝食、ロビー、フロント接客等申し分ございません。 近年壁の薄いビジネスホテルが増えていますが、畳で静かにぐっすり眠れて、仕事に支障出ず、 本当に助かりました。またリピートします。 I deeply reccomend this hotel includng room, big bath tub , lobby hall, front desk as well as breakfast. I could sleep very well with quite environment. I will use the hotel again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Huggy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
和風の旅館で、駅へのアクセスもよく、ベッドではなく布団で寝るのもとてもよかった。 快適でした。
Stayed 1 night in Feb 2019

6/10 Okay

tosiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ウオシュレットが壊れて使えず、残念だったが、安い旅館だからしかたないのかな・・・。 地下の浴室がよかったし、立地条件は申し分ない。
Stayed 1 night in Feb 2019

8/10 Good

SHANG-YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體住宿、早餐、地點良好； 房間隔音稍差，可改善。
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地は最高
女友達4人で宿泊しました。立地は京都タワーも駅もすぐ近く、買い物や食事をするには最高でした。フロントスタッフもとても感じが良く全く問題ありません。施設が古く全体的に昭和感満載なことは仕方ないのですが、部屋の中の机や備品が壊れていたり、ドアがへこんでいてテンションが下がってしまいました。大浴場の脱衣場も扇風機が1つあるだけなので、お風呂から上がって、また汗をかいてしまいました。朝食は普通の和食でしたが、あと1品ほしかったです。ビジネスマンの方は立地が良いしフロントの方も感じが良いので良いのではないでしょうか。今回、女子旅だったのでイメージと違ってしまい残念でした。
Stayed 1 night in Sep 2018

10/10 Excellent

Gaelle

Établissement très bien situé près de la gare : pratique pour aller visiter les sites trop loins à pied en train local ou en bus et pratique pour les nombreux restaurants à proximité. Personnel particulièrement accueillant et souriant. Chambre très confortable et spacieuse dans un environnement calme.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Gradevole Ryokan appena fuori dalla stazione di Kyoto, ha un piccolo bagno pubblico con "onsen" a temperature elevate e una stanza tradizionale con Futon . una bella esperienza.
Stayed 1 night in Aug 2018

6/10 Okay

Chankyu, Seoul

Liked: Cleanliness, staff & service
Disliked: Room comfort
위치에 장점있는 저렴한 숙소
저렴하고 역에서 가까운 위치에 있어 교통이 편리하다. 하지만 저렴한 만큼 객실 내 식수도 따로 준비되어 있지 않는 등 편의 면에서는 불편한 점이 있다 여러 날 머물기는 불편하다
Stayed 1 night in Jul 2018

6/10 Okay

ミツル, 埼玉

Liked: Cleanliness, room comfort
クリーニングを依頼できなかった
Stayed 3 nights in Jul 2018

10/10 Excellent

RYUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に良かった
立地も良く、スタッフの対応も良かったです。 地下の浴場が非常に良かった。

4/10 Poor

keiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の鍵がかかりにくい 布団が薄くてさむかった 案内が不備でわかりずらい
Stayed 1 night in Feb 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格のわりにとても良かったと思います。 京都駅前は便利でしたし、あまり期待していなかった料理も思っていたより美味しかったです。
Stayed 4 nights in Dec 2017