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Reviews of MM Hotel at Sunway

2 out of 5
MM Hotel at Sunway
No 2, Jalan PJS 11/28, Sunway Metro, Petaling Jaya, Selangor

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sulendrapaul, Petaling Jaya

Liked: Cleanliness
Well I guess overall I can say the room was just nice & comfortable,only thing I was disappointed is the air cond which had some issues with the filter,the hotelier could have considered to move or change me to a different room.
Stayed 1 night in Jan 2024

6/10 Okay

Gary J

Disliked: Property conditions & facilities, room comfort
It was OK apart from the constant noise and music from venues that went late onto the night.
Stayed 7 nights in Sep 2023

8/10 Good

HYGINUS, W. P. LABUAN

Liked: Cleanliness
Room was good, clean and tidy. Would be good if there are extra hangers.
Stayed 1 night in Sep 2023

4/10 Poor

John

Stayed 1 night in Aug 2023

8/10 Good

HYGINUS, W. P. LABUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategic and clean.
Stayed 1 night in Aug 2023

6/10 Okay

Tio

Disliked: Staff & service
Property close to shopping mall. Property condition is average and bed sheet condition can be improved.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wei Lim, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room, location is very good as next to Sunway Pyramid
Stayed 2 nights in Jun 2023

6/10 Okay

Kok Seng

Travelled with family
Appreciate if the bed sheet can be cleaner.
Stayed 1 night in Mar 2023

8/10 Good

CHOO FEN

Stayed 3 nights in Mar 2022

6/10 Okay

Nur Zunaidah

Liked: Cleanliness, property conditions & facilities, room comfort
Good for overnight stay
Requested non smoking room but the whole room smelled of cigarettes
Stayed 1 night in Oct 2020
Response from Prada on 15 Oct 2020
We would thank you for your detailed review towards MM Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel MM Sunway. We apologize for the setbacks incurred during your stay with us recently. You should have infomed our front desk staff on this issue, we would considered to resolving it with switching your room or getting assistance from housekeeping .Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Assistant Hotel MM Sunway

10/10 Excellent

Yee Li

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Prada on 28 July 2020
Dear Yee LI We are happy that your stay with us was comfortable and exciting. We are glad our facilities, location and services meet up your requirement and expectations. We look forward to welcoming you and your loved ones to come stay with us again here at (Hotel Name) 😊 Have A Great Day Ahead and God Bless. Prada Front Desk Associate Hotel MM Sunway

10/10 Excellent

Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit noisy but overall is good. Should have make the room soundproof
Stayed 2 nights in Jul 2020
Response from Prada on 28 July 2020
We would thank you for your detailed review towards Hotel MM Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel MM Sunway. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Associate Hotel MM Sunway

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Noisy corridor
Stayed 2 nights in Feb 2020
Response from PRADA on 4 Mar 2020
We would thank you for your detailed review towards MM Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel MM Sunway. We apologise for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Associate Hotel MM Sunway

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with great location to restaurant plus shopping mall
Stayed 3 nights in Feb 2020
Response from Prada on 28 Feb 2020
Dear Anonymous, We are happy that your stay with us was comfortable and exciting. We are glad our facilities, location and services meet up your requirement and expectations. We look forward to welcoming you and your loved ones to come stay with us again here at Hotel MM Sunway😊 Have A Great Day Ahead and God Bless. Prada Hotel MM Sunway Front Desk Associate

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and clean. Easy to find food and near shopping
Stayed 9 nights in Dec 2019
Response from Prada on 16 Dec 2019
Dear Anonymous We are happy that your stay with us was comfortable and exciting. We are glad our facilities, location and services meet up your requirement and expectations. We look forward to welcoming you and your loved ones to come stay with us again here at Hotel MM Sunway 😊 Have A Great Day Ahead and God Bless. Prada Front Desk Hotel MM Sunway

8/10 Good

Adrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean tidy，better prepare your own mineral water
Stayed 2 nights in Nov 2019
Response from Prada,Front Desk Assoaciate on 24 Nov 2019
We would thank you for your detailed review towards Hotel MM Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel MM Sunway. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MM hotel experience
The toilet is too small. Without a shower curtain, the toilet seat will be wet after a shower. Overall, the furniture n furnishings are new. The stay was comfortable.
Stayed 1 night in Nov 2019
Response from Prada, Front Desk on 15 Nov 2019
We would thank you for your detailed review towards MM Hotel Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at MM Hotel Sunway. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malay lady wearing hijab was very nice the rest of the staff not even smile
Stayed 2 nights in Nov 2019
Response from Prada, Front Desk on 15 Nov 2019
We would thank you for your detailed review towards MM Hotel Sunway. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at MM Hotel Sunway. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future.

10/10 Excellent

Bebe313, Sarawak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nearby Sunway Pyramic shopping mall and BRT. The hotel room are very new and clean. All their staff are very friendly and helpful. If you wanna stay at Sunway area, this is the best hotel you may consider.
Stayed 2 nights in Oct 2019
Response from Prada, Front Desk Officer on 30 Oct 2019
We are happy that your stay with us was comfortable and exciting. We are glad our facilities, location and services meet up your requirement and expectations. We look forward to welcoming you and your loved ones to come stay with us again here at Hotel MM Sunway😊 Have A Great Day Ahead and God Bless.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, and did everything they can to make sure I was comfortable. I ended up staying there for a month
Stayed 13 nights in Aug 2019
Response from Prada, Front Desk on 3 Sept 2019
Thank you for your kind review towards our hotel and services. Please do come and stay with us again soon..:)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For its price, it was absolutely amazing. The room I had was clean. Some toiletries were included in the room as well and the staff was courteous. Nearby, there is a mall, a laundry shop, a convenience store, and more.
Stayed 17 nights in Jul 2019
Response from Prada, Front Desk on 19 Aug 2019
Thank you for your kind review. We are happy and glad your stay with us here was enjoyable and comfortable. We would love to have you and your loved ones with us again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don't like the cooking smell from outside.
Stayed 1 night in Aug 2019
Response from Prada, Front Desk on 8 Aug 2019
Thank you for your review. We apologize for the food smell from outside .

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre and convenient for guest to find food to eat.
Stayed 1 night in Aug 2019
Response from Prada, Front Desk on 8 Aug 2019
Thank you for your kind review . We would love to have you and your loved ones with us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Easy access and convenient
Easy access and convenient location near shops and eatery.
Stayed 6 nights in Jul 2019
Response from Prada, Front Desk Associate on 5 Aug 2019
Thank you for your kind review. We're glad your stay with us was fruitful and comfortable. Please do come and stay with us again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good price! Small room but that's to be expected. Nice, friendly, clean. The air conditioner was loud if you turned it on too much
Stayed 1 night in Jul 2019
Response from Prada, Front Desk Associate on 24 July 2019
Thank you for your review. We're glad your stay with us was on a positive note.We look forward to serving you again soon..:)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are too thin and can hear kids and people walking around. Otherwise not too bad for such a great value hotel! Will stay again for sure.
Stayed 2 nights in Jul 2019
Response from Prada, Front Desk Associate on 16 July 2019
Thank you for your review towards our hotel. We apologize for the sound pollution during your turnover with us. We do hope during your next stay it will not happen again..:)

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from shalinie on 17 June 2019
hi , thank you for your great rating review towards our hotel , much appreciated , and pls come back thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from Prada, Front Desk on 3 June 2019
Thank you for your review. We're glad your stay with us was fruitful and comfortable. Please do come and stay with us again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Prada, Front Desk on 30 May 2019
Thank you for the high rating towards to our hotel. We are excited that your stay with was overall positive. We do hope to see you and loved ones to stay with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property with clean room and clean toilet. Close to shopping mall.
Stayed 1 night in May 2019
Response from Prada, Front Desk on 14 May 2019
Thank you for the positive review towards our newly established hotel. We look forward to serve you and your loved ones again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with good location. Room and toilet are clean.
Stayed 1 night in May 2019
Response from marie on 6 May 2019
Thank you for your support.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from MARIE on 23 Apr 2019
HAI , MORNING , THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW TO OUR PROPERTY. THANK YOU.

8/10 Good

HsuanJen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022