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"This was our first time staying on the east shore and it was a great experience overall. Service was good but the building and amenities could use some updating. We stayed for a week over the thanksgiving holiday in a king suite with ocean views and the location was a great bouncing off point for daily activities. The staff are super friendly, helpful, and sweet. They made our stay welcoming and seemed on top of everything. We went to the pool every day and ate at a couple of the restaurants on site. Moa Moa was better than the Crooked Surf IMHO and we only ate there out of convenience. I much prefer dining off site at one of the local restaurants. My (and my husband agrees) biggest complaints for our stay were 1. AC unit was super loud and the thermostat didn’t seem to work properly. If we left it on overnight, it would wake us up every time the fan turned on and we’d be freezing. We tried turning off the AC and enjoying the ocean breeze but then I’d get too hot. We ended up leaving one door partially open with the AC unit on and thankfully the sound of the waves mostly drowned out the loud AC. 2. the bed and pillows were uncomfortable. The bed felt a bit lumpy and too soft for my preference. The pillow filling redistributed unevenly every night and wasn’t the most comfortable. I think most people wouldn’t notice if you’re only staying a couple of nights but we stayed for a week and were very excited for our own bed by the end of the trip. "

"We had a wonderful experience. The grounds around the Kauai Inn were kept immaculate, it was a very family friendly environment, and the staff was absolutely top notch best of the best. The manager went above and beyond to make sure we enjoyed our stay and time on the island. All of the staff was very friendly. I would definitely book again if planning another trip to Kauai. "

"Nice staff. Clean room. Quaint. No complaints. "

"Great location, at the center of the island and most attractions, food, shopping and airport. The entire hotel including rooms was very clean and serviced every day of my stay. Plenty towels. Walk to nice Lydgate Beach in a few minutes Super friendly staff. Great experience from checking in, the cafeteria and cleaning crew. Would definitely stay here again. "

"Only stayed 1 night so having the 20% off spa wasn’t useful. Free breakfast or discount at Starbucks would have been more appealing. "

"Nice room...but no view of the Ocean"

"Good"

"Amazing beach, resort and staff. Recommend highly."

"It was awesome. Everything was great. Family setting, great staff. 100 recommend"