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"Breakfast was great but we saw hairs that don’t belong to us on the sink when we first go in…"

"New decoration , excellent service, good parking which is direct to hotel , just use the key card in lift without press button which is very convenient, the swimming pool staff are all kindly , I am surely to choose again for my next Penang trip"

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Excellent Suit room, pool facility, Spa is awesome"

"Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness "

"Spacious and clean room, pleasant and helpful staff, great location. We'd stay there again."

"Great resort "

"good layout, helpful staff"

"Clean and comfortable room coupled with a fitness center and a pool made it a wonderful stay"

"Great hotel"

"Everything was right about the property, beautiful property, great locations, great service"

"Great stay Great food Helpful staff"

"Beautiful hotel, clean and very nice staff! "

"Excellent stay for 3 nights.. good amenities and clean."

"Nice hotel"

"Good food court opposite hotel. Can walk to it."

"Nice facilities. Suitable for family vacation. Staff is very friendly."

"Staff are so nice and friendly. Comfortable room with necessary equipment!!"