We love the pool but unfortunately the hot tub was shut down. The male who checked us in, same as last time, is very friendly. We'd sat in the lounge area the first visit with brother, his wife and me, the sister since we'd not seen each other since last November. We were thirsty so the clerk said we could have drinks there and showed us how to turn it on and off. We thought this was very hospitable. Last evening when we did that again the female clerk said it was not available to us. My brother is a Diamond Member and me Platinum, for some inexpensive Peach drink. It was disappointing.