Itaipuaçu Hotels, Rio de Janeiro

"The executive suite was very large and the view of copacabana beach and sugarloaf mountain was beautiful. The only issues we had was one toilet did not work for our entire stay and we had issues with our blinds. There were also lots of stains on the carpet and furniture. Some of the furniture was not in great condition, but overall the room looked generally nice. The staff were generally friendly. There was an incident while we stayed where multiple guests got trapped in one of the elevators which resulted in the fire department coming to get the people out. After that, two elevators were down for most of the remainder of our stay. We booked VIP, where you’re allowed free alcohol and water but only to be consumed in the “VIP lounge” which is simply a small couch next two the VIP check in desk. It was quite awkward to enjoy a drink next to the check in desk. And I don’t understand why we couldn’t have taken water from the VIP area, not even one bottle. The minibar was expensive. Overall I think I grossly overpaid for the executive suite with the flaws we experienced, but the hotel common areas were lovely and made my trip to Rio more enjoyable. The rooftop pool was amazing and the staff at the restaurants and bars were very nice. The vibes were great up on the roof."

"Breakfast was good Room with sea view"

"O primeiro quarto estava com cheiro de mofo, Apois a troca O frigobar não estava funcionando no segundo quarto."

"Lovely staff. Beautiful perfect beach 2 mins walk. Fab pool. Amazing room. I hope I can come back."

"everything as described, great stay"

"Super breakfast, lots of different choices from the buffet, long time period for breakfast. Super clean, nice room. Super friendly staff, helping with everything one needs."

"Please was clean and breakfast was good."

"Breakfast was great. Good location. Very helpful and accommodating staff. "

"O quarto estava com as paredes sujas, a maçaneta da porta do banheiro estava quebrada, o frigobar ficou sem funcionar por 3 dias, a iluminação do quarto é fraca, a porta do banheiro estava estufada e com muito mofo. O café da manhã estava muito bom, tudo muito fresquinho e saboroso, nada a reclamar. O staff é meio lento para atender todo mundo, só tinham 2 pessoas na recepção. O check out nao foi eficiente. "