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"good hotel n service👍👍"

"Very clean and spacious room. Staff are very friendly. Breakfast and dinner are so delicious."

"Great stay"

"Great location in Matsumoto and very helpful staff. Would recommend!"

"Great spot, highly recommend!!"

"Excellent service, the room was clean and comfortable. The breakfast buffet was excellent with alot of variety of dishes. Easy access to the station to get around.I will come again."

"We had a lovely stay at the property. Kimmi was extremely attentive. Dietary requirements were catered for with the host going above and beyond. The property is very quiet, there is only one property for overnight stays. Therefore you will be the only guests at the property."

"A charming hotel with spacious, comfortable rooms and a perfect location — just two blocks from the castle and within walking distance of plenty of restaurants and charming little shops. The only downside is that the breakfast doesn’t offer many Western options, but overall, we really enjoyed our stay!"

"Great location and breakfast"

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"A great stay - a convenient location"

"I stayed at this hotel for the Norikura HC event. The hotel prepared a very early breakfast for the visitors. It was very nice. But there was one thing that was disappointing. It was parking problem. When I checked-in, it was already full, so staff let me know 2nd/3rd parkings. But map was so complicated, that's why I tired to look for them. If the problem is releafed, I'd like to stay (at 2025 Norikura HC?) again."