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"We arrived late and the staff were a wonderful help. The hotel is very modern and clean and located along the harbour with a great boardwalk to stretch the legs after a long drive. The kids enjoyed Cold Rock ice cream a 5 min max stroll from the hotel. We grabbed some Thai takeaway too but could easily have opted for something on the room service menu. The pool has a great slide for the kids and a small playground. A short drive up the road/20 minute walk and you’re at Newcastle Beach with the amazing ocean baths. There is a beautiful scenic walk along the coast with a kiosk right on the beach selling food and coffee. Wish we had more time to explore but we were only stopping over for the night. Super comfy bed and pillows. "

"Lovely staff, clean and tidy, beautiful ocean view a great location. "

"5 minutes drive from the beach. Hotel is clean. Staff super friendly. Breakfast is great. "

"Very nice and clean good location"

"Lovely room"

"QT Newcastle is an amazing hotel. Staff amenities and roof top bar ❤️"

"We had room service, the meals were well presented and tasted as we had wanted. "

"Five star all the way. Keep up the awesome work Crystalbrook!"

"Our room was spacious, and generally quite clean. Nice to have a fan available for the bedroom as there wasn’t an air conditioner (or tv) in there. Bathroom/shower recess was a little moldy/dirty. Fridge frosted up and not closing properly. Staff were very helpful. Great location, some of the surrounds lacking maintenance/cleaning. Gardens old and unkept. Stairwells/passageways needing cleaning/maintenance. Gave off a tired feel. "