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"Helpful staff checked in early. "

"This is our go to stay on the way down south. The staff are always friendly, easy after hours check in, rooms are always clean and they accept our dogs. "

"Great room on the 14th Floor and views of the hinterland and part ocean view. .awesome location and easy check in"

"Clean room, and staff were good although very little interaction with them. Bed was comfortable and aircon quiet and effective. TV was a not user friendly and quite small. Overall our stay was pleasant enough."

"Good"

"Great staff"

"Room was filthy, mouldy, smelt bad, carpet had not been vacuumed, floors and balcony had a thick slimy residue, hair in the bedsheets, dirty spa, even the hairdryer had scum around the handle. I requested a birthday note in the room for my husband and kid and they couldn’t even do that. Other nearby hotels go above and beyond. The pool and location were the only nice things about this resort. We have stayed here 7 years ago and it was nice then. The whole resort is old and out dated. Very disappointing "

"Me and my partner had a lovely stay at palm beach hotel. It was the perfect base for us to explore the gold coast for the very first time! Our room was big and we found the sink handy for brushing teeth/ washing face before bed without having to go into shared bathroom. That being said the shared bathrooms were modern and clean , very well maintained which we appreciated! Our room itself could definitely do with a face lift. A fresh lick of paint & some new furniture would really lift the property 😍 The bed was a bit too soft for us but that's people dependent, we also found it odd that we weren't actually given a duvet. All we were supplied with was a top sheet 🤔 The cleaning staff were super lovely and gave us fresh towels daily which we loved! Overall we had a great time here, only downside I would say is you have to go up stairs to get to rooms so if you're not able bodied you will struggle."

"I think another guest mixed up their reviews as there isn’t a beach view. It’s a 5 min walk to the beach from the motel. Room was clean with a surfer vibe. Beds were comfortable, area was quiet."