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"Lovely place to stay. Appreciate listed building. But attention by house keeping could be better. Mould around bath handles and plug drain. Duvet stained (duvet cover was slightly open and you could see stains on actual duvet) Pillow protectors need changing. Just needs attention to detail. With house keeping. "

"Ideal location, across from Metro and Train station. Staff helpful and friendly. Good breakfast buffet and access to trendy Hudson Bar."

"Good central location, quiet at night, good breakfast, friendly staff"

"Good central location and friendly, helpful staff. A large Victorian building that is probably very expensive to maintain in good condition. My standard room was clean but needed a refresh, especially the moth-eaten carpet. The moths were visible."

"Good clean room, friendly and helpful staff, had one cooked breakfast (on departure day) which was filling and tasty, no problems with parking. Site security was exemplary."

"I frequently travel to the U.K to visit my husband. We always book at this hotel, not only for the location and convenience, but for their amazing customer service. I needed to keep some food items refrigerated and frozen, they were very accommodating and kept my food in their refrigerator and freezer. The only thing I’m not a fan of, is the way the shower was designed. It’s a bit difficult to open the shower door with the floor mat. Overall, I love staying here and their breakfast option, while not complimentary is always good!"

"Great location, custom service & clean."

"Breakfast menu very good. Staff will provide options not on display. Just ask."

"Great location and very nice hotel, staff incredibly helpful and friendly. Breakfast was ok, but could be better to lift the hotel. Food was very ordinary."