8/10 Good
Harm P
Travelled with partner
23 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time for my husband and I staying at a top notch Hoshino resort!
The experience of approaching and entering the building is a memorable experience by itself!
When we arrived by a taxi at the resort on Nov 14, we are greeted by the staff outside by the gate, and she helps me with my carry-on and lead us to the reception area upstairs with an impressive escalator.
The whole space inside the common areas, our assigned room and the garden outside are meticulously fantastic. As an architect myself, I could say the whole place is an amazing architectural experience which heightened your senses!
The staff is very courteous and the service is impeccable, which reflects the quality of such a resort.
It is without a doubt the best experience for such a highly rated resort!
The quietness of the place when experiencing the whole resort from the moment we arrived to incredible dinner and breakfast time, until we checked out, I believe it is due to the well planned and organized space and highest level of staff. From the moment you enter the reception area and waiting for our room to be ready, it is so quiet and peaceful.
Our apologies to only give you a 4 star, only to get your attention. The one star is taken off due to the fact that while everything else in our room is impeccably clean, the shower glass doors however was probably unintentionally forgotten to get cleaned, as those glass doors still showed water marks from previous use. Otsukaresamadeshita.
Harm P
Stayed 1 night in Nov 2023
