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"Nice room with beautiful views and an onsen bathtub on the balcony. The staff are all very friendly - really impressed by the service provided by Lisa. "

"The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend. "

"The room was spotless, the linen was comfy and smelled fresh. The stuff was super polite. We enjoyed the in-suite onsen very much, also impressed by the artistically presented delicious half board meal and the breakfast. "

"Staff are very helpful. "

"Clean room, staff are very friendly and helpful. "

"Friendly staff. Celebrated my sons first birthday and the property decorated our room for our arrival and made the stay extra special "

"We had a great time! The rooms and food was great!"

"⭐️⭐️⭐️⭐️⭐️ 5/5 – A Truly Unforgettable Ryokan Experience Our stay at Hakone Kowakien Mikawaya Ryokan was absolutely wonderful from start to finish. The atmosphere perfectly captured the charm of a traditional Japanese inn — peaceful, elegant, and deeply relaxing. The kaiseki dinner and Japanese breakfast were both incredible — beautifully presented, full of flavor, and a true highlight of our trip. Each dish felt thoughtfully prepared with seasonal ingredients and artistic presentation. We enjoyed both the private onsen and the public baths, which were immaculate and soothing with the surrounding nature views. The private bath experience was especially special — serene, quiet, and rejuvenating after a long day of exploring Hakone. The staff were kind, attentive, and made us feel truly welcome. Every detail, from the check-in to the evening yukata service, reflected genuine hospitality and care. If you’re looking for an authentic ryokan stay that combines comfort, tradition, and incredible cuisine, Hakone Kowakien Mikawaya Ryokan is perfect. We can’t recommend it enough — it’s an experience we’ll always remember. "

"The staff was amazing and the amenities were top notch. Their shuttle service was great but only for around Gora-pick up at odwara station was extremely limited."