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"This hotel is so in need of a reliable hotel advisor ,the cleanliness is so average you cant say any better, the layout of the room is so wrong, bed set against the wrong wall which makes t.v very difficult to watch,wardrobe has two small sliding doors ,makes entry impossible ,flooring is so loose i felt sorry for guests in room below so pleased we were top floor, were the bed is situated there's no plug sockets for phone chargers or anything else you may need to use. The bathroom is so basic for to be called recently refurbished, there's no rails near the sink to have your hand towels available and the only available shelf cant be used because it is used for the rolled up towels,bathroom door has to be kept closed at all times because of the dampness smell when anyone uses the bathroom, there are so many walls in the room that would appreciate a lovely print or picture but the only used is above the bedhead, very strange choice ,the only positive thing about this room is the wonderful view of the Abbey at sunset and sunrise. On the ground floor i cant fault the layout or the services obviously since the fat badger group became involved, hopefully this in time will progress to the upper floors and rooms."

"Beautiful room, great view, lovely reception staff"

"Central location but no free parking nearby. I had a window but no views of the beach/sea."

"Lovely room with extra large bed and lots of space plus extras ie fridge, coffee machine, safe. Clean room & bathroom but the odd small cobweb on the ceiling. "

"It is an excellent location, beautiful sea view rooms overlooking south bay, close to local amenities, there is a lift to take you down to the seafront and back again, only cost £2.50, I recommend it for the view. Rooms are serviced every day, great friendly staff, great restaurant and it’s dog friendly too, don’t take my word for it! Just go and enjoy 😊 "

"The property is very tired looking. Beautiful position with excellent views from the dining room."

"Great hotel, the staff were great especially in the Spa, the breakfast was great, the room was better than expected "

"Reception team were excellent. We felt well looked after on arrival and our dog was welcomed too."

"Stunning bay window room overlooking the bay "