Holiday Homes in Glen Cove

"The Hyatt at Grand Central is located in the perfect spot! The hotel staff is always very accommodating and the rooms are clean!"

"The property it self was clean , once I walked into Sheraton I thought everything was great the staff were telling us we get a $35 every night we stay we can use it at the bar , Starbucks , or there restaurant we’ll let me tell you they didn’t tell us Starbucks was in the hotel there communication wasn’t great maybe because they saw me and my boyfriend young not sure happens a lot to us , second night we get back to freshen up at our hotel and the tv was turning on and off I called guest services they quickly called Cesar for us let me tell you Cesar was Great he was so kind and kept saying sorry for the inconvenience he quickly moved us room mind you he was just the guy who service the tv and stuff we went down stair talked to some guy and I told him if he can do anything for that inconvenience we payed lots of money to stay at Sheraton top floor sky view floor 49 and he said no that the house keepers are in charge of the TV I thought that was ridiculous I wasn’t there to argue with him it was our first time in New York so I let him be , I loved New York but I would never stay at Sheraton again let me tell you it’s not Marriott experience ! "

"Here’s a more polished, balanced version of your review while keeping the key points clear: ⸻ Our stay at the Hard Rock Hotel NYC got off to a disappointing start. On arrival, we were told our room was ready, but that it would cost $200 to check in just 90 minutes early. The alternative was to leave our luggage with the bell desk and return later, which felt unreasonable given the room was already available. When we eventually checked in after going out for lunch, the room itself was modern and clean, though quite small for a “superior” category. It was adequate for our stay but not particularly impressive. Breakfast was another letdown — very overpriced for what was offered, with poor quality food and particularly bad coffee. The most concerning issue came just before checkout, when we noticed daily charges to international numbers on our bill. These calls had been made at times when we weren’t even in the hotel, all to the same number in Asia. We raised this with reception, and while the charges were eventually removed, there was no apology or meaningful explanation, which was disappointing. The location is excellent, but overall the experience was underwhelming. Unfortunately, I wouldn’t choose to stay here again."

"We were only here for one night. It is in a great location. The room was spacious enough for three people with two queen beds. Bathroom was larger than expected. Everything worked and was clean. Free water bottles available. Staff at check in desk were kind and helpful. I can't think of anything that wasn't good!"

"All employees couldn't have been nicers. From our check it to our meals on the bar top. Food was great. "

"Way too tiny for the price. It's because I am not ready for NY prices and didn't understand pod. Never mind this village boy."

"My stay was comfortable and enjoyable from start to finish. The staff were welcoming, professional, and made the check-in process quick and easy. The room was clean, modern, and well maintained, which made it easy to relax after a long day. The location is also very convenient, especially if you’re exploring Flushing. There are plenty of great restaurants, shops, and transportation options nearby. I also appreciated how quiet and comfortable the hotel felt despite being in a busy area."

"A nice upscale place. Very modern look and design. Very friendly and helpful staff. Had dinner in the lobby restaurant. The food was very good and the service was excellent."

"Hotel is just ok. No door help, have to take a slow elevator to the lobby, then another elevator to your room. Lobby was super crowded and chaotic at check-in and check-out. Staff was ok but not super friendly. They had rooms ready but charge $75 for early check-in regardless. Room was small and dark with very little light, terrible bathroom lighting, not a lot of extra towels. No hair dryer had to call for one. Fire drill performed during the day with very little warning. Alarms blared so loud for 15 min and elevators were shut down. Had to take the stairs but it was a maze of hallways to get to the lobby. Night manager was rude when we asked about using our hotels.com credit for room service since one of us was sick and could go not to the restaurant. Was told no we can’t use our credit unless we eat there no exceptions. Location was ok next to Neil Simon theater where we saw MJ which was fantastic and was the bright spot of our stay. Would not recommend."