Gemalla Apart Hotels

"Clean. Tidy. "

"Communication from staff excellent. Room was clean and bed was comfortable. "

"3 bed deluxe room booked for two nights, arrived after 4PM room was not cleaned or made up, told them and given a 1 double bed room which was very small and unclean, shower leaked as door not fitted correctly mouldy seals on fridge mouldy wall near exhaust fan, in general needed a good clean and some repairs, access from the motel to the hotel was by either by a pretty steep stair case or a pretty steep incline which would be unsuitable for frail or disabled people. Staff was nice and friendly definitely would not stay there again. Views were very nice which would have been an excellent bonus if the room was what was advertised and what we paid for. Overall very disappointing."

"Okay accommodation but the matress was hard, and i feel their housekeeping staff need to make sure all dispensers are filled and not left empty..Staff though were really great."

"Quiet, well positioned, walk to shops and to the riverside walk. "

"Room was clean, staff friendly and great location. Would stay again."

"We had an accessible room which was huge, containing a kitchenette which had microwave, fridge, dishwasher and stove. But there was no where to sit and eat. There was only a low coffee table, desk and one chair! There was plenty of room in the corner for a round table and chairs. The accessible shower was missing one curtain which caused water to go over bathroom floor. Just little things that would of made stay more enjoyable. Otherwise would reccomend the hotel."

"The room was great except an overhead light not working plus side table lamp also not working. Furthermore the bathroom exhaust extraction fan not working. However, apart from those minor inconveniences I found the room comfortable as was the bed. I also recommend the courtesy shown by the Manager, Max who was very friendly and professional in every way. I sincerely recommend the motel for any travelor wanting a good night’s sleepover. Barry."

"Amazing little spot to retreat with someone special. The views are next level, the hosts were lovely as was the food and service at the lounge bar. "