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"Breakfast was excellent. In the room there was a minibar but it was not refrigirating. I was only keeping the goods inside below room temperature. Maintenance did not act to mend the door light of the room. Reception was not very helping. They were acting like a robot who did not speak and understand English well."

"I loved my stay. It was 5 Stars all the way through. Syaff was extremely nice and helpful. The breakfast is worth it it "

"Friendly staff and clean room."

"Muy buena ubicación, muy atento el personal, buena habitación. Solo mencionar que fueron unos dias en que hizo mucho calor en Bilbao (mas de lo habitual para la fecha) y el aire acondicionado no estaba habilitado "porque no era temporada""

"The location was very good...very clean...and have a laundry that it's a plus especially when you spend a month in Spain...the room with no tv, and amenities was a little disappointing... but for people doing the Camino de Santiago it's perfect."

"Great location. Will stay again for sure"

"The staff were amazing from the very first greeting until we left. Incredibly attentive and helpful. Really made the stay perfect."

"The hotel is in an excellent central location, close to the Guggenheim Museum Bilbao, children’s playgrounds, and plenty of places to eat. Breakfast offered a good variety of options, and the staff were attentive throughout our stay — I couldn’t fault their service. The gym is quite small and would benefit from adding some free weights rather than relying mainly on the multi-gym equipment, although there are several treadmills available. The only downside was our family room being located on the first floor. While it was spacious, it overlooked the internal part of the building, which felt quite depressing and lacked natural light. The room lighting could also be improved, particularly with the addition of a main ceiling light."

"Great stay ! Very convenient location and friendly staff"