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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
View from Room
View from Room

Guest reviews

4.5/5 Wonderful
668 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationDiocesan Museum of Sacred Art8 min walk
Popular LocationRibera Market12 min walk
Popular LocationSantiago Cathedral14 min walk
AirportBilbao (BIO)18 min drive

Choose dates to view prices

  • Double or Twin Room

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 2
    More detailsDouble or Twin Room
  • Executive Double or Twin Room

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Double or Twin Room
  • Triple Room, 3 Single Beds

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room, 3 Single Beds
  • Quadruple Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsQuadruple Room
  • Double Room Single Use

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 1
    More detailsDouble Room Single Use
  • Suite, Jetted Tub

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 2
    More detailsSuite, Jetted Tub
  • Double Room, Mountain View

    Room amenities

    • 29 sq m
    • Mountain view
    • Sleeps 2
    More detailsDouble Room, Mountain View
  • Double Room, City View (Urban Style)

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 2
    More detailsDouble Room, City View (Urban Style)

About this area

Bilbao

Located in Bilbao, Hotel Gran Bilbao is in the historical district and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia.

Map
Popular Location

What's nearby

  • Diocesan Museum of Sacred Art - 8 min walk
  • Ribera Market - 12 min walk
  • Santiago Cathedral - 14 min walk
  • Arriaga Theater - 17 min walk
  • Basilica of Begona - 13 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • Bilbao (BIO) - 18 min drive

Restaurants

  • Gran Bilbao — 1 min walk
  • Restaurante Miren Itziar - 7 min walk
  • Arandia - 8 min walk
  • De La Rioja - 8 min walk
  • Panadería - 8 min walk

About this property

Hotel Gran Bilbao

Riverside Bilbao hotel in Santutxu, near Diocesan Museum of Sacred Art
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 202 rooms offer free WiFi, room service and TVs. Other amenities available to guests include hairdryers, safes and desks.
Hotel Gran Bilbao offers 202 forms of air-conditioned accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, dinner and through room service
Hand sanitiser provided
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–noon on weekends: EUR 17 for adults and EUR 17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (19375 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in between 2 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
2 per room (up to 55 lb/25 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Shuttle transfer per adult: EUR 0 (roundtrip)
  • Shuttle transfer per child: EUR 0 (roundtrip), (up to 18 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 17 for children (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.
Property registration number H.BI.01233

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Hotel Sercotel Gran Bilbao
Hotel Sercotel Gran
Sercotel Gran Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Sercotel Hotel Gran
Sercotel Gran Bilbao Hotel

Frequently asked questions

Can I cancel my reservation for free at Hotel Gran Bilbao and receive a full refund?
Yes, Hotel Gran Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gran Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night.
How much is parking at Hotel Gran Bilbao?
Self-parking is available for EUR 15 per night.
What time is check-in at this hotel?
Check-in is from 2 PM to 2:00 AM.
What time is check-out at Hotel Gran Bilbao?
Checkout is at noon.
Where is this property located?
Located in Santutxu, this hotel is 0.4 mi (0.6 km) from Diocesan Museum of Sacred Art, and within 3 mi (5 km) of Plaza Moyua and Guggenheim Museum Bilbao. Atxuri Tram Station is 9 minutes by foot and Basarrate Station is 9 minutes.

Guest reviews

Overall score and ratings for Hotel Gran Bilbao

4.5
Wonderful
5 - Excellent
360
4 - Good
264
3 - Okay
38
2 - Mediocre
4
1 - Poor
2
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, very welcoming. Great size rooms and huge bed

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

"Cool" modern hotel with FAB staff. Very clean, arty & the best breakfast.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms, good restaurant. Attending a business meeting.

Stayed 2 nights in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, good size room, very clean, great breakfast. In particular, the staff were fantastic; very efficient, helpful, and friendly. Thank you. As a VIP Expedia guest I had a free room up grade, 50% discount on parking, late checkout, and discount on meals. Very impressed.

    Stayed 1 night in Jan 2020