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Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationBasilica of Begona3 min walk
    Popular LocationMuseum of Archaeology Bizkaya13 min walk
    Popular LocationSantiago Cathedral15 min walk
    AirportBilbao (BIO)11 min drive

Choose dates to view prices

  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Family Room

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsFamily Room
  • Triple Room

    3.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsTriple Room
  • Family Room, Connecting Rooms

    4/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsFamily Room, Connecting Rooms

About this area

Bilbao

Located in Bilbao, Occidental Bilbao is near a metro station. Arriaga Theater and San Anton Bridge are local landmarks, and some of the area's activities can be experienced at Funicular de Artxanda and Club Deportivo Ganguren Golf. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Our guests appreciate the hotel's convenience for public transport: Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.
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Popular Location

What's nearby

  • Basilica of Begona - 3 min walk
  • Museum of Archaeology Bizkaya - 13 min walk
  • Santiago Cathedral - 15 min walk
  • Arriaga Theater - 16 min walk
  • Bilbao City Hall - 16 min walk

Getting around

  • Bilbao-Abando Station - 4 min drive
  • Santutxu Station - 7 min walk
  • AirportBilbao (BIO) - 11 min drive

Restaurants

  • The Kitchen — 1 min walk
  • Mole Tex Mex - 7 min walk
  • Gustu Bilbao - 9 min walk
  • Bacaicoa - 11 min walk
  • Bar Restaurante Iru-Anai - 11 min walk

About this property

Occidental Bilbao

4-star Bilbao hotel in Begoña, near Guggenheim Museum Bilbao
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and self parking. All 200 rooms offer free WiFi, room service and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and safes.
Occidental Bilbao offers 200 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Metropolitan. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 20 per day
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (11119 square feet)

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Occidental Bilbao and receive a full refund?
Yes, Occidental Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Does Occidental Bilbao have a pool?
Yes, this property has a seasonal outdoor pool.
Is Occidental Bilbao pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental Bilbao?
Self-parking is available for EUR 20 per day.
What time is check-in at Occidental Bilbao?
Check-in is from 2 PM to midnight.
What time is check-out at Occidental Bilbao?
Checkout is at noon.
Where is Occidental Bilbao located?
Located in Begoña, this spa hotel is 0.2 mi (0.3 km) from Basilica of Begona and within 3 miles (5 km) of Guggenheim Museum Bilbao and San Mames Stadium. Etxebarria Park and Museum of Passages of Bilbao are also within 15 minutes. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.
4.2
Very good
326 reviews
5 - Excellent
131
4 - Good
141
3 - Okay
39
2 - Poor
10
1 - Terrible
5

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomely!
Simply AWESOME!!!
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019