Apartments in Gateshead

"Easy check-in, we had a room in the courtyard- very easy to park outside the room. Room was lovely, very big, had a kettle with t-bags/ coffee etc. You can opt in for cleaning or opt out. Library bar a very nice place for a meal & drinks - and not overpriced. Breakfast was really good with a continental choice and also a hot choice to order. Loved our stay here."

"We ate in the restaurant which was very nice. The location of the hotel is great and the rooms are very quiet, the soundproofing works well. All the facilities are very clean and the staff were very friendly. The one thing they are missing is a fresh breakfast in our opinion, we tried it a few years ago and it is a buffet. The food on offer was quite poor in quality so we haven’t returned for breakfast. There are other cheaper and better options near the hotel."

"We booked a treehouse for an overnight stay on 16 April 2026. prior to my daughter's wedding on 17th. We were allocated the Cuckoo lodge and sizewise it was perfect. My daughter and future husband and my two grandchildren took the studio side which had its own entrance and hot-tub but they also had access to the main unit where the remainder of the family were housed. This included a massive bathroom with double walk-in shower. It had its own access to separate terrace including the hot-tub. The main unit had a large ground floor living accommodation with a large outdoor terrace housing another hot-tub. Ground floor also led onto a very large bedroom suite with a walk-in shower and a separate large copper bathtub. It also had a large sofa bed. This bedroom housed my elder daughter and her four children more than comfortably. The wife and I shared the mezzanine bedroom overlooking the main living quarters. A blackout blind helped keep the room dark. We made use of 'The Pin' bar and restaurant along with the spa complex which is in the main hotel area. A golf-buggy ensured people got to these additions without any bother. The treehouse was a perfect start to a perfect day. It was clean, staff were attentive to the family needs and I would recommend it to anyone."

"The bar food was amazing! Staff was friendly and helpful. Great location!"

"Breakfast, clean rooms and great staff. "

"Hotel dirty , shabby and poorly maintained. Disgusting stains on bed bases, dirt all around skirting boards, carpet stained, chair has a hole, curtains stained with brown, noisy, toilet didn’t stop running water, shower terrible, I could still go on.. save your money stay somewhere else.. I wish I did"

"Shocking data rooms. Beds need replaciny"

"Excellent breakfast, delivered fresh. Good range options. Most important exceptional staff who were attentive and responded so well to my gluten free requirements. Special thank you to them!"

"Great stay ! Look forward to visiting again soon !!"