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"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"The experience of staying at Konanou has been our favorite activity so far. Our room was spotless and beautiful, with our onsen setting a pleasant bubbling sound in the background and a view overlooking the lake. The kaiseki dinner was delicious both nights. The foot bath in the roof overlooks both the lake and Mount Fuji. We felt well cared for, comfortable, and relaxed from start to finish. "

"clean room, friendly staffs, would stay again"

"Amazing hotel and very friendly staff. We could see the mt fuji from the hotel. Breakfast with a view. The garden is really pretty "

" Very friendly and helpful staff. Rooms were extremely comfortable. Great location. "

"As many have said, an older and a newer building. Technically it is a business hotel, not a resort. I was in the newer and it was great. The views of Fuji were incredible from the 3rd floor. The onsen is clean with an external pool with a view. The breakfast is about half ja of Japanese style dishes and half random Western foods. The staff were all relatively friendly and helpful."

"Great ryokan to stay at. Staff were amazing. Hotel room was beautiful. Woukd come back "

"The staff here were incredible, I’ve never experienced a stay like this where everyone was so helpful and made we sure we had everything prepared and organised. "

"Spacious room with amazing views and service "