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"excellent location, amazing staff, great food no need to go out to dinner. lovely public onsen"

"Staff very friendly and breakfast should be add more style"

"We like the Japanese style room and the hotel onsen is a good bonus. Hotel shuttle provides convenience for transportation to and from train station easy."

"This property was perfect! Staff was helpful and friendly. they have an observation tower where we were able to get the BEST view of Mt. Fuji. The onsen was perfect and not over crowded at all! We loved it so much that we canceled another reservation we had and stayed a 2nd night here."

"Fantastic place to stay, highly recommended 👍👍👍"

"Very nice hotel and amazing buffet! Staff very friendly and helpful!"

"Wonderful, relaxing hotel, highly recommend."

"Staff were very friendly and helpful. Lots of parking and a great view of Mount Fuji (san). Good location for everything in the area such as the Ropeway, Fuji-Q and lots of restaurants "

"Loved the onsen and massage chairs."

"Staff was so friendly and the villa is soooooooo nice. "

"This was one of the most genuine place we’ve stayed. The full Japanese experience. Also I highly highly recommend adding the dinner part as it was one of the best meals I had from around the world. (North Americans be aware it’s a ryokan style room, so the bed is on the floor, it’s a Japanese bath, etc…) The family here is genuine and friendly, we will forsure come back. This was the best Japanese experience we ever had. Breakfast also is included, Japanese breakfast (search it up ;) )"

"Great cosy accommodation, very friendly staff an excellent location!"