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"Location was great to everything needed locally. Great coffee shop across the road. Staff were incredibly friendly. Room and furniture were very dusty and unclean which set off hayfever for half of us. Shower tap handle came off when using."

"Fantastic staff, all very helpful and happy. Location is awesome. Rooms are great, very clean and comfortable. Hotel is very quiet with everything you would need for a great stay"

"We stayed one night. The building definitely possesses an old world charm, but it was pricey given the limited amenities (old TV, no windows you could see through, ancient hairdryer). Staff were nice enough but there were a lot of instructions and rules straight off the bat. Left a bad taste in my mouth. Was not a fan of the constant posted warnings that persons who weren't registered guests would be expelled if found in the corridors. It's a hotel, not a prison! Could not find the 'arcades' room. 'Billiards room' had one pool table and a long line. Unimpressed. "

"Awesome place to stay with kids or without. "

"Clean, easy check in helpfull staff"

"My favourite place for a weekend stay with my family. We've been back so many times. So many wonderful things for kids to do and super relaxing for parents. And as someone who travels for work weekly the staff at the Fairmont are exceptional, such a fast check in and they all go above and beyond."

"Very convenient location . Quite and peaceful"

"nice clean room with balcony and king bed, but very noisey near the stairs"

"A great place to stay in the Mountains. Dinner was delicious and we choose to have breakfast on one morning whihc was both very good and reasonabley priced. Loved the hot tub, gardens and other ammenities. "