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"This hotel was lovely. We got a free room upgrade which provided us with more space. Room had everything we needed "

"Lovely hotel, beautiful rooms and very comfortable bed. Enjoyed my stay very much. Need to improve wifi in reception however! "

"Upon arrival, staff were very friendly, I was able to check in early which was fantastic. I was placed in a quiet room away from the lifts and stairs which was great. The facilities in the kitchen were adequate and the fridge had a freezer as well. The bathroom was dated and showed signs of damage, the shower over the bath is not ideal however, I was aware of that before staying there. My room had a small window with curtains that were mostly Blockout. There was a lack of lighting over the kitchen area however that wasn’t an issue. Breakfast was an additional cost and was adequate however some more fruit options and pastries would be better. The obligatory bacon and eggs, grilled tomatoes and baked beans were on offer as well as hashbrowns. My bed was very comfortable, my room was quiet even though I was there over New Year’s and I was expecting a disastrous air-conditioning, given the many negative reviews about the air-conditioning in this accommodation, however my room had a brand-new system and it was great."

"Good breakfast, great staff and good quality room."

"Would go there again"

"Everything was great."

"View from the balcony amazing, we were on the 24th floor, could see for miles. Staff friendly and willing to help. Easy car parking below, at an extra cost. Great selection of bars and restaurants extremely close by so not limited to hotel, the view from their restaurant was fab though. Only 2 issues, not complaints! Firstly, I would have loved a chair on balcony rather than dragging out room chair and secondly I currently have a really sore knee and both the escalator and elevator were down for maintenance the day we were leaving. "

"Hotel staffs are "

"Excellent room. Great food. Amazing views from 28 Knots rooftop bar. Thoroughly recommended."