Eldora Hotels, Nederland

"Nice room, great breakfast"

"I planned this trip for my husband and I’s 27th anniversary and I really splurged and upgraded to the suite. We came back to our room only to find that no one had even brought us clean towels let alone cleaned our room. When I called down and spoke to the manager they said they could come clean it then (at midnight) but that was the most they could do. After I got upset he said they would give us the resort fee back (between $35-$40) on a $450/nt suite. This is completely unacceptable. I rarely write reviews but this was such a negative experience I feel a tremendous responsibility in warning others that this resort will not work with you at even attempt to right their wrongs. On top of that, it was the most sub-par food and service of any hotel we have stayed at in Blackhawk over the past 2 decades. Travelers BEWARE!"

"Great location "

"Nice breakfast. Nice gym."

"Immaculate room and well appointed. Friendly staff at check in. Quiet at night. "

"Staff was wonderful! The rooms are definitely old, strong smell of old smoke in the air. Odd setup of the room. Not quite inviting, yet not completely off putting. It was a safe place to spend the night. I’ve definitely stayed in worse and in better. Wouldn’t plan a long stay or plan to stay in the room more than just for basic sleeping and showering. "

"Love!"

"Almost everything was great and maybe I’m just used to being spoiled by other hotels but they wanted to up charge me to get a two bed instead of the one bed we got, it was the same price too! I just accidentally chose the wrong one. I know my fault but whatever they didn’t care! Made me feel unwelcome. The manager or she claimed to be one, was rude about it too. Told me it’s ONLY $10, okay if it’s Only $10 than you cover it. If it’s not a big deal to you… They charge for everything here tho. Idk I’m used to feeling wanted at hotels and used to staff making sure I’m comfortable and happy. Just different experience. Great view, place is clean, and breakfast was good. Just treat customers like you want them there especially if you’re a manager, I personally didn’t like that. "

"N/a"