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"Hotel is amazing but customer service was HORRIBLE. "

"I had such a great experience at Breathless Resort, and I really want to highlight the amazing customer service we received. Edwin went above and beyond to make sure everything was perfect for us. He was friendly, attentive, and always ready to help with anything we needed. He answered all of our questions whenever we needed him, which made everything so much easier and stress-free. It’s rare to come across someone who genuinely cares about making your stay enjoyable, but Edwin definitely did. Thanks to him, our experience felt smooth, welcoming, and memorable. I highly recommend Breathless Resort, especially because of the outstanding service!"

"DO NOT STAY HERE!!! The whole places is filled with the smell of mold, you can see it everywhere if you pay attention. My room got switched 5 times in 24 hrs on my bday we finally ended up in a suite. Air conditioners don’t work. One room we hit the lights it was a roach trying to run out and another dead roach someone killed. All of the restaurants are trash only the steak house had good steak thank god. Only the entertainment is good and the buffet, after a while your just eating the same thing over and over. I guess ppl get so drunk and it’s affordable they don’t care. Everyone I ran into we asked about their room, they got changed at least once and had a story that matched one of the 5 rooms we got switched from. This whole places needs to be shut down it’s a dump and some from desk ppl had the nerve to be upset and rude and talking about ppl in Spanish. "

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"The property was beautiful, the pool was great, the food average, customer service lacking especially in the restaurants for some reason team members were upset. The cleaning ladies were great, the swim up (pool side) was also great. If you love beach water this is not your ideal hotel, waves were harsh and impossible to swim. "

"Amazing vacation I love this resort its actually our 5th time at hard rock punta cana"

"Excelente servicio 20/20"

"Absolutely beautiful! The beach was perfect, so relaxing and tons of beach chairs so no hurrying to beach to make sure you have a place to sit."

"the service is awful, a lot insects in the buffet to end the rooms are not deep clean"