Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Paradise awaits at this all-inclusive resort where travelers enjoy the perfect balance of relaxation and fun with waterslides and poolside bars

Choose dates to view prices

Serenade Punta Cana Beach & Spa Resort offers a private beach, swim-up bars, and spa treatments. Enjoy yoga or beach volleyball by day, and concerts and live entertainment by night in a tropical setting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
The current price is AU$408
includes taxes & fees
3 June - 4 June

Room options

Available filters for rooms
Showing 36 of 36 rooms

Luxury Room, Garden View

8.4 out of 10
Very good
(164 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.6 out of 10
Excellent
(421 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.0 out of 10
Very good
(55 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.8 out of 10
Excellent
(84 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.8 out of 10
Excellent
(48 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free Wi-Fi

Luxury Room, Pool Access

8.6 out of 10
Excellent
(224 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

8.2 out of 10
Very good
(23 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(68 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Room Luxury with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 49 sq m
  • Sleeps 1
  • Free Wi-Fi

Double Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 2
  • Free Wi-Fi

Triple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 3
  • Free Wi-Fi

Luxury Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi
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About the area

Located on a private beach, Serenade Punta Cana Beach & Spa Resort - All Inclusive is in an area with good airport proximity. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Consider Coco Bongo Punta Cana for a night out or Bavaro Adventure Park if you're travelling with kids. Visit our Punta Cana travel guide
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Dolphin Explorer
    Dolphin Explorer
    19 min walk - 1.6 km
  • Mediterranean coast, Costa Brava, Spain
    Catalonia Caribe Golf Club
    3 min drive - 1.5 km
  • Cabeza de Toro Beach
    Cabeza de Toro Beach
    3 min drive - 1.3 km
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    22 min drive - 16.0 km
  • Bavaro Lagoon
    11 min walk - 0.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Restaurants

  • Windows Restaurant
    4 min drive
  • The Cut
    12 min walk
  • The Win
    1 min walk
  • Catalonia Bavaro Lobby Bar
    5 min drive
  • Brasería Steak House
    2 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • Luxury all-inclusive property near Cabeza de Toro Beach
  • Consider a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive and take advantage of a free breakfast buffet, free water park access and a nightclub. This property is a great place to bask in the sun with a private beach, beach massages and sunloungers. Treat yourself to a body treatment, a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
    • Free self-parking
    • A free bus station shuttle, a water dispenser and a table football
    • 3 meeting rooms, karaoke and multilingual staff
    • Guest reviews give top marks for the family-friendly amenities, beach locale and helpful staff
  • Room features
  • All 603 rooms boast comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch flat-screen TVs with cable channels
    • Balconies, LED light bulbs and travel cots

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included
    • Room service during certain hours (limited menu)
    • In-room minibar (all beverages included)

Water activities

    • Kayaking
    • Rowing/canoeing

Land activities

    • Fitness facilities
    • Volleyball
    • Children's club

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Pool toys
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Hand-held showerhead
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DOP 6000 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:30 PM.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 3 June 2026 start from AU$408, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, rowing/canoeing, volleyball and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is within 1 mi (2 km) of Bavaro Lagoon and Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.0

Very good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 3110 out of 6818 reviews
Rating 8 - Good. 1552 out of 6818 reviews
Rating 6 - Okay. 1139 out of 6818 reviews
Rating 4 - Poor. 495 out of 6818 reviews
Rating 2 - Terrible. 522 out of 6818 reviews

Reviews

Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and chill staff was very helpful
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Good value for the money.
Stayed 11 nights in May 2026
Verified

10/10 Excellent

Caleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond! Great experience lovely resort
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place … people who worked there treat people good I want to go back soon
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! We celebrated my daughter’s 21st birthday, and it was the perfect location. Our room was clean and had all amenities that we needed. The staff were very helpful and welcoming. We will definitely visit again!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and the beach was awesome. I got a relaxing deep tissue massage whole there.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the opportunity to take a mother-daughter trip to Serenade, and from the moment we arrived, it was simply breathtaking. The staff made us feel truly cared for, and we appreciated all the thoughtful amenities. This resort is a wonderful place for families and adults alike to relax, connect, and create lasting memories.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Deliudnor santana

Liked: Cleanliness, staff & service, property conditions & facilities
Im stay for 4 days and everything was excellent the people work there treat you good the cleaning part is was excellent the restaurants also was a great food and the animation and the game is was a lot fun i really enjoy my vacations there
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Nelson Steven Alvarenga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing! Everything is beautiful, the staff is incredibly kind and helpful, and there are so many fun activities to do every day. The food and drinks are excellent, the pools are always clean, and the beach is beautiful as well. I will definitely be coming back!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Aurelio Manuel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet is very poor,the staff of bar in the pull is excelent.thanks to blandino,carlos and juan,the room us very clean and confortable,the food is very good,this hotel is 5 stars
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Edwin A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best staff by far all so helpful service oriented with smiles , kuddos to Franklin , Wilson , Noel , Daytime, Carolina , Lorenzo at the bar were so amazing and great peeps they will make feel as part of the family
Stayed 9 nights in May 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
The main buffet should have more variety of food!!!!!! The service excellent!
Stayed 7 nights in May 2026
Verified

8/10 Good

Luis Mariano

Liked: Cleanliness
Pool really nice... clean rooms, clean resort, ... buffet is the only thing that is not outstanding.. for the rest excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and clean at all times!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the staff were friendly and attentive throughout our visit. The amenities and overall service exceeded our expectations. The only disappointment was the beach because of a lot of seaweed in a water. Aside from that, everything else was excellent, and we enjoyed our stay very much.
Stayed 6 nights in May 2026
Verified

8/10 Good

Dorothée

Liked: Cleanliness, staff & service, amenities
Nice hotel, more a 4-star than a 5-star. The restaurants are not worth the experience. Rooms could use a bit of work and maintenance. Helpful and nice staff. Swim-out room was a nice option.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

LEUVIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property the Staff is beyond excellent
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment crew was great had a great time with them
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cliffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a family resort and an adult resort if you aren’t traveling with children it is best to do the adults resort. Beautiful clean property! The hibachi restaurant was great!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great vacation at the Serande Resort and Spa. Grounds were very well maintained, rooms were nice and spacious. We had the pool view which was nice sitting out in the morning to enjoy the start of the day. Food was good, definitely did not feel hungry after eating at the buffet. A la Cartes were nice. Only thing, wish there was more pop up food huts. Waited about 45mins for a burger at the food stand at the beach.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 4 nights in May 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, property conditions & facilities
Place was beautiful but always room for improvement. Food is alright but would definitely recommend checking out the restaurants on the resort (included with stay). Sometimes front desk won’t answer… but overall staff was amazing. Pools & etc 9/10!
Stayed 4 nights in May 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, confortable In room refrigerador only had coors light. Nast y beer Too many sales pitches! Third time here. Food was mideocre. Needs help. Had to eat outside for a great meal!
Stayed 4 nights in May 2026
Verified

8/10 Good

Omayra nieves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice and the animation team excellent. The reservation for the restaurant did not like the way!! Restaurant Bellum food horrible and that night couldn’t eat well because just have a chance for the night. For the way off restaurant use I will give 1/2 star. Olivo restaurant the food was great and Jorge Nazil was 5 stars!! He treated us very nicely. He is the best!!! Beach was not nice to much salgazo
Stayed 4 nights in May 2026
Verified

6/10 Okay

Dezara Arnell

Liked: Cleanliness, amenities
Good food. You have to use a key card to have power for your room and towels. If you leave your room gets hot if you go to beach or pool area . They have QR code to book your reservation and most of the time it was unavailable or all ready full. Spa is pricey. Overall it’s just okay.
Stayed 5 nights in May 2026