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"Great location for going to see Newcastle United (St James Park)"

"Perfect location. Lovely spacious room. "

"The room was clean. The door was a bit broken and one or two fittings needed to be replaced (very minor issues). The staff couldn't have been more helpful, the breakfast was excellent. My only observation on that was that not all the hot items were on the buffet at the same time. Not the biggest problem but I like to get my food and sit down without having to keep getting up to see if the fried eggs and black pudding had appeared. Having said that, this will definitely be our first choice of hotel when we come back to Newcastle. One other suggestion- it would be helpful to have a footpath from the entrance gate to the hotel door."

"lovely staff lovely hotel"

"Room was nice Breakfast was ok not the best you could tell it had been sitting there a while. Coffee machines weren’t working "

"Clean "

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "